Bug 70036 - FILEOPEN: General error when opening .doc files
Summary: FILEOPEN: General error when opening .doc files
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
4.1.1.2 release
Hardware: Other Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2013-10-02 13:36 UTC by Wine Curmudgeon
Modified: 2013-10-11 19:53 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Attachments
General error screenshots (57.01 KB, image/png)
2013-10-04 10:56 UTC, Wine Curmudgeon 		Details
General error screenshots (56.36 KB, image/png)
2013-10-04 10:57 UTC, Wine Curmudgeon 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Wine Curmudgeon 2013-10-02 13:36:36 UTC 
I can't open .doc files in LibreOffice 4.1* releases running Xubuntu 12.04. Instead, I get the general error message referencing script.xlb. I have tried most of the fixes I found online -- corrupt profile, replacing script.xlb -- and none worked.

This bug appeared mysteriously after running 4.1.1.2 for a week or so without any problem. I had a file open that I had created and saved as a .doc file, and went to open an older .doc file. That's when I got the error message.

I uninstalled 4.1.1.2 and installed 4.1.0.4 and the same thing happened. I uninstalled 4.1.0.4 and installed 4.0.5.2 and all seems to be working. 
Operating System: Linux (Other)
Version: 4.1.1.2 release
Comment 1 Jorendc 2013-10-03 20:47:54 UTC 
Is it possible to attach this test document so we can try to reproduce this behavior?

Kind regards,
Joren
Comment 2 Wine Curmudgeon 2013-10-04 10:56:23 UTC 
Created attachment 87104 [details]
General error screenshots

I'll send the second attachment in a second comment.
Comment 3 Wine Curmudgeon 2013-10-04 10:57:47 UTC 
Created attachment 87105 [details]
General error screenshots
Comment 4 Wine Curmudgeon 2013-10-10 12:12:33 UTC 
I messed around with this, and it looks like adding dialog and script xlb files to the standard folder fixed the problem. I still don't know what happened on the 4.1 series, since I don't this fix worked when I tried it, but it's working correctly now with the 4.0.5.2 version. So you can mark it closed.

Thanks for your help.




On Thursday, October 3, 2013 3:47 PM, "bugzilla-daemon@freedesktop.org" <bugzilla-daemon@freedesktop.org> wrote:
 
 
Jorendc  changed bug 70036 

What
Removed
Added
Status UNCONFIRMED  NEEDINFO  
CC    jorendc@libreoffice.org  
Ever confirmed    1  
Comment # 1 on bug 70036 from Jorendc  
Is it possible to attach this test document so we can try to reproduce this
behavior? Kind regards,
Joren
________________________________
 You are receiving this mail because: 
	* You reported the bug.
Comment 5 Jorendc 2013-10-11 19:53:05 UTC 
Please do not reply to the emails, but browse to the bug itself to leave a comment :). (https://bugs.freedesktop.org/show_bug.cgi?id=70036). This avoids a lot of noise. Just a tip

(In reply to comment #4)
> I messed around with this, and it looks like adding dialog and script xlb
> files to the standard folder fixed the problem. I still don't know what
> happened on the 4.1 series, since I don't this fix worked when I tried it,
> but it's working correctly now with the 4.0.5.2 version. So you can mark it
> closed.

Good to hear :). Still can't reproduce, so mark as 'RESOLVED WORKSFORME' is a correct option in this case. Thanks for your feedback!
 

Kind regards,
Joren