Bug 70521 - Error 1335: Cab File libreoffice1.cab damaged in dutch version
Summary: Error 1335: Cab File libreoffice1.cab damaged in dutch version
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
(earliest affected) release
Hardware: x86-64 (AMD64) Windows (All)
: medium major
Assignee: Not Assigned
Depends on:
Reported: 2013-10-16 07:27 UTC by Ronny Lydou
Modified: 2015-01-15 17:18 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:

Error message during install (28.55 KB, image/png)
2013-10-16 07:27 UTC, Ronny Lydou

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Description Ronny Lydou 2013-10-16 07:27:26 UTC
Created attachment 87712 [details]
Error message during install

From version 4.0.5 until the latest release it isn't possible to install the dutch version of libreoffice.  Almost at the end of the installation there are problems reading de libreoffice1.cab.  I downloaded every version but only version 4.0.3 is still working  See error message (in dutch)
Comment 1 Cor Nouws 2013-10-16 08:42:30 UTC
Hi Ronny,

Sad to read... I've seen one message on the Dutch mailing list, but from what I understood that had be solved, possibly by choosing another dowload?
Can you write to the list for experiences pls?
Comment 2 Maxim Monastirsky 2013-10-16 11:08:38 UTC
(In reply to comment #0)
> From version 4.0.5 until the latest release it isn't possible to install the
> dutch version of libreoffice.
What do you mean by 'dutch version'? Officially LibreOffice has only one multi-language installer.

Also could you please try to disable your anti-virus software during installation, and try again? Sometimes such error caused by the anti-virus checking installation files too much long (especially on slow computers).

Also please inform your exact Windows version, and how much RAM do you have. Sometimes the decompression can fail when you don't have enough RAM.
Comment 3 Ronny Lydou 2013-10-17 06:27:17 UTC
I download the file from the this site: http://www.libreoffice.org/download.
I changed the Language to Dutch because default it is English.
My desktop is a Windows 7 SP1 with 8 Gb Ram.
This is not the only pc or portable with that problem.  On a Windows XP machine SP3 with 2 GB of Ram I have the same problem.  There was no antivirus on that machine because I was reinstalling it.  The machine was not connected to the internet so no virus or other malware was installed.
I don't think the memory problems are the cause of the problem.
Comment 4 Maxim Monastirsky 2013-10-17 12:04:17 UTC
@Ronny Lydou: Could you please verify the integrity of the msi file? You have two ways to achieve that:

1. Right-click on the file in Explorer, choose 'Properties', open 'Digital Signatures' tab, and click on 'Details'. You should get a new windows with the text 'This digital signature is OK.'. If it's not the case, or you don't have the 'Digital Signatures' tab at all, then your installation file is corrupted.

2. You can also compare the hash of your file, with the one from libreoffice.org. In order to see the correct hashes, you should click on the 'Info' link that located at the bottom of the big green download button (near 'Torrent' link).

If your installation file is indeed corrupted, you should try to download it again. If it won't help, you should try another mirror (If you click on the 'Info' link, you'll get a list of mirrors).
Comment 5 Maxim Monastirsky 2013-10-21 11:14:06 UTC
@Ronny Lydou: Do you still have this problem?
Comment 6 Ronny Lydou 2013-10-22 14:03:59 UTC
(In reply to comment #5)
> @Ronny Lydou: Do you still have this problem?

@Maxim.  you where right.  I could not find the 'Digital Signatures' tab on the main installation file.  The helppack_nl is ok (Version = V3).
I downloaded the main installation file from this site http://nl.libreoffice.org/download/ and I still could not find the digital signatures tab.

Now I will download the file from other mirror sites and using a linux desktop that is not behind a corporate firewall.

I will report back in the coming days.

Thanks already for the help
Comment 7 Julien Nabet 2014-05-02 11:33:43 UTC
Any update here?
Comment 8 QA Administrators 2015-01-10 18:06:41 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

Message generated on: 10/01/2015
Comment 9 Ronny Lydou 2015-01-15 17:18:08 UTC
For the moment I don't have any problems anymore with the installation.
Before I download the file from different mirror sites but the problem was still there.  Now with the last 3 updates everything was OK.

Thanks for doing a great job. Libreoffice is a great product.