Bug 70610 - FILEOPEN: Impress terminates when opening a presentation stored previously on Ubuntu 12.04
Summary: FILEOPEN: Impress terminates when opening a presentation stored previously on...
Status: RESOLVED DUPLICATE of bug 68839
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
4.1.1.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-10-18 11:08 UTC by Ulrich Moser
Modified: 2013-11-02 22:05 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Backtrace from reproduced crash (29.46 KB, text/x-log)
2013-10-19 18:36 UTC, Ulrich Moser
Details
File that recently caused the crash. (663.39 KB, application/vnd.oasis.opendocument.presentation)
2013-10-19 18:37 UTC, Ulrich Moser
Details

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Description Ulrich Moser 2013-10-18 11:08:04 UTC
On some presentations LO Impress crashes on fileopen. After opening the same presentation on another machine it works again. 

syslog tells me that soffice causes a segfault:
Oct 18 12:55:02 gibbs kernel: [60468.573435] soffice.bin[6808]: segfault at 7f875ff8e878 ip 00007f875ff8e878 sp 00007fff626e8298 error 15 in libc-2.15.so[7f875ff8e000+2000]

My environment: 
- Notebook with Intel i7 8 core
- NVIDIA embedded Graphics
- OS: Ubuntu 12.04 LTS 
- uname output: Linux gibbs 3.8.0-31-generic #46~precise1-Ubuntu SMP Wed Sep 11 18:21:16 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
- LibreOffice 4.1.1.2 Build ID: 410m0(Build:2)
Comment 1 Julien Nabet 2013-10-19 15:02:48 UTC
Ulrich:
- could you attach a file so we can try to reproduce?
- did you install any LO specific extensions?
- could you rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile#GNU.2FLinux) and give it a new try?

If you still reproduce this, could you try to retrieve a backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace)
Comment 2 Ulrich Moser 2013-10-19 18:36:26 UTC
Created attachment 87859 [details]
Backtrace from reproduced crash

This is the backtrace you asked for. BTW the file can be opened again after reboot. Seems like a kind of memory leak. There is no running soffice process in the process list.
Comment 3 Ulrich Moser 2013-10-19 18:37:10 UTC
Created attachment 87860 [details]
File that recently caused the crash.
Comment 4 Ulrich Moser 2013-10-19 18:39:47 UTC
Also tried the renameing of the profile without any effekt. No running soffice process.
Comment 5 Julien Nabet 2013-10-19 19:21:58 UTC
Ulrich: thank you for your feedback, reading fdo#68839 it could be already fixed.
Could you give a try to the prerelease 4.1.3 (see http://www.libreoffice.org/download/pre-releases/) or a daily build of master branch (future 4.2)?
Comment 6 Ulrich Moser 2013-10-21 17:21:11 UTC
Hi Julien,

on http://www.libreoffice.org/download/pre-releases/  there unfortunately is no 4.1.3 build für Ubuntu Linux amd64 architecture. I will try the current mightly build of 4.2 and will come back to you. But before I have to redo my crashed presentation, because this time even a restart or trying to open it with an older release on other machines did not help.

Cheers

Ulrich
Comment 7 Ulrich Moser 2013-10-21 18:16:30 UTC
Hi Julien,

after a parallel install of 4.2 beta I could open the file again and store it. And now I am also able to open it again in 4.1.1.2. Seems that the bug is fixed there. Is there any info when 4.1.3 or 4.2 will be GA?

Cheers Ulrich
Comment 8 Julien Nabet 2013-10-21 19:44:59 UTC
(In reply to comment #7)
>.. Seems that the bug
> is fixed there. Is there any info when 4.1.3 or 4.2 will be GA?
> 
Thank you for your feedback Ulrich
("GA"? What does it mean?)
About release plan, you can read this:
https://wiki.documentfoundation.org/ReleasePlan#4.1_release
and this:
https://wiki.documentfoundation.org/ReleasePlan#4.2_release
or even this for 4.0.6:
https://wiki.documentfoundation.org/ReleasePlan#4.0_release

So I put this as dup of fdo#68839.

*** This bug has been marked as a duplicate of bug 68839 ***
Comment 9 Ulrich Moser 2013-10-21 19:50:58 UTC
(In reply to comment #8)
> (In reply to comment #7)
> >.. Seems that the bug
> > is fixed there. Is there any info when 4.1.3 or 4.2 will be GA?
> > 
> Thank you for your feedback Ulrich
> ("GA"? What does it mean?)
> About release plan, you can read this:
> https://wiki.documentfoundation.org/ReleasePlan#4.1_release
> and this:
> https://wiki.documentfoundation.org/ReleasePlan#4.2_release
> or even this for 4.0.6:
> https://wiki.documentfoundation.org/ReleasePlan#4.0_release
> 
> So I put this as dup of fdo#68839.
> 
> *** This bug has been marked as a duplicate of bug 68839 ***

GA means Generally Available and is used to denote an officially released version after all RC (release candidate) versions.
Comment 10 Julien Nabet 2013-10-21 19:54:06 UTC
Ulrich: ok I'll try to remember this one :-)