Bug 72236 - Libreoffice impress crashes when run presentation mode 2 screens
Summary: Libreoffice impress crashes when run presentation mode 2 screens
Status: RESOLVED DUPLICATE of bug 71527
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
4.1.3.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: haveBacktrace
Depends on:
Blocks:
 
Reported: 2013-12-02 16:40 UTC by jabalv
Modified: 2015-03-03 06:03 UTC (History)
3 users (show)

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Crash report or crash signature:


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Description jabalv 2013-12-02 16:40:06 UTC
1) Linux archlinux 3.12.2-1-ARCH #1 SMP PREEMPT Fri Nov 29 21:14:15 CET 2013 x86_64 GNU/Linux
2) this trace worked on first open after reopen again, then fail libreoffice --backtrace output: http://bpaste.net/show/154788/
3) libreoffice --backtrace output: http://bpaste.net/show/154790/
4) strace log: http://bpaste.net/show/154792/
5) installed packages and versions: http://bpaste.net/show/154793/
6) dmesg lines related to this: http://bpaste.net/show/154795/

Presentation mode (F5) fails only when 2 screens. It splashes and closes immediately.
Comment 1 Jorendc 2013-12-02 18:39:16 UTC
hard to "deny" there is something wrong with such documentation :). Thanks for your testing and your logs!

Is this a regression?

/me can't test right now

Kind regards,
Joren
Comment 2 sophie 2013-12-04 10:01:30 UTC
I can't reproduce it under Ubuntu 13.10 and 4.1.3.2, but may be there is a relation with this bug https://bugs.freedesktop.org/show_bug.cgi?id=71527 ? Sophie
Comment 3 jabalv 2013-12-04 12:36:30 UTC
Thank you Sophie.

Yes, that might be it. I guess, I will wait then for 4.2
Comment 4 Jean-Baptiste Faure 2014-06-15 20:32:46 UTC
(In reply to comment #3)
> Yes, that might be it. I guess, I will wait then for 4.2

Hi jabalv,
Do you still encounter this bug ?

Best regards. JBF
Comment 5 QA Administrators 2015-01-10 18:06:37 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team

Message generated on: 10/01/2015
Comment 6 QA Administrators 2015-02-11 19:51:53 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO

Message generated on: 2015-02-11
Comment 7 QA Administrators 2015-02-11 19:58:08 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 

Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO
Message generated on: 2015-02-11
Comment 8 Jean-Baptiste Faure 2015-03-03 06:03:08 UTC
I guess that the absence of answer by the reporter is that switching to version 4.2 solved the problem for him.
According to comment #3 a better status is duplicate of bug 71527.

Best regards. JBF

*** This bug has been marked as a duplicate of bug 71527 ***