Bug 73492 - Other: Langpacks don't install on Mavericks OSX 10.9
Summary: Other: Langpacks don't install on Mavericks OSX 10.9
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
4.1.4.2 release
Hardware: Other macOS (All)
: high major
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
: 74310 (view as bug list)
Depends on:
Blocks:
 
Reported: 2014-01-11 06:18 UTC by keyopen
Modified: 2014-02-22 20:45 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:


Attachments
This is the immage of error I receive when I try to install the Italian Language Pack (51.68 KB, image/tiff)
2014-01-11 06:18 UTC, keyopen
Details
Italian Language pack 4.1.4 error (54.36 KB, image/tiff)
2014-01-18 18:19 UTC, keyopen
Details

Note You need to log in before you can comment on or make changes to this bug.
Description keyopen 2014-01-11 06:18:17 UTC
Created attachment 91849 [details]
This is the immage of error I receive when I try to install the Italian Language Pack

Problem description: 
After the download I receive an error message from MacOS

Steps to reproduce:
1. Mac Os X 10.9.1
2. Download LibreOffice 4.1.4
3. Install LibreOffice 4.1.4
4. Download Italian Langpack for LibreOffice 4.1.4
5. Double click on the downloaded file "LibreOffice_4.1.4_MacOS_x86_langpack_it-2.dmg", a virtual disk is mounted on my Mac
6. Double click on "LibreOffice Language Pack", I receive the message in the picture

Current behavior:

Expected behavior:

              
Operating System: Mac OS X
Version: 4.1.4.2 release
Comment 1 Julien Nabet 2014-01-12 08:38:44 UTC
Thorsten/Andras: one for you? (langpack pb or signature pb?)
Comment 2 Andras Timar 2014-01-12 08:45:29 UTC
The image shows LibreOffice_4.0.6_MacOSX_x86_it.dmg, not 4.1.4.
Comment 3 Julien Nabet 2014-01-12 09:41:37 UTC
Andras: had missed this information, sorry for the noise!

Keyopen: I gave a try on MacOs 10.7.5, I could install LO 4.1.4.2 + Italian package.
Could you give download the right package and give it a new try?
Comment 4 keyopen 2014-01-18 18:19:36 UTC
Created attachment 92348 [details]
Italian Language pack 4.1.4 error

I'm sorry, the previous image was wrong.
I retried to install the language pack but I received the same error. I post a new image with the right version
Comment 5 Julien Nabet 2014-01-22 21:40:57 UTC
I put it back to UNCONFIRMED since I don't have other question.
Comment 6 Alex Thurgood 2014-02-05 11:23:03 UTC
@keyopen : what are your security settings ? Probably set to only allow Apple Developer certified apps or from certified sources, I guess.

If you unset that option in your OS security preferences, i.e. turn off Gatekeeper to install the language pack, and then turn it back on again afterwards, the lanugage pack should install.

The language packs are not signed. This is not a new problem. Personally, the workaround of switching off the security settings and switching them back on again is an ugly hack, IMHO.

COnfirming, because I experienced exactly the same problem with the installation of 4.1.4.2 on OSX Mavericks, but worked around it by turning off Gatekeeper, installing the langpack, and then turning back on.

The problem won't be resolved for the majority of Mac users until we can sign langpacks...
Comment 7 Alex Thurgood 2014-02-05 11:25:36 UTC
Upping status to reflect that this is a problem for all Mac users that have Gatekeeper.

Personally, I would consider this a blocker, but am in no position to fix it, so...

This is almost certainly a DUP of a previous langpack installation bug.

Alex
Comment 8 Alex Thurgood 2014-02-22 09:18:59 UTC
*** Bug 74310 has been marked as a duplicate of this bug. ***
Comment 9 Alex Thurgood 2014-02-22 09:20:26 UTC
Altered title to reflect findings
Comment 10 Alex Thurgood 2014-02-22 09:22:52 UTC
As reported in bug 74310, this problem also presents itself in the 4.2.O production release FR langpack.
Comment 11 Alex Thurgood 2014-02-22 09:39:51 UTC
See also :

http://bugs.freedesktop.org/show_bug.cgi?id=53320#c12
Comment 12 retired 2014-02-22 20:45:00 UTC
WORKSFORME.

Using 4.2.1 with german language pack here. I don't think this is a problem.

Can we all agree that language packs do work and install on OSX, but Gatekeeper is an annoying piece of ****.

Closing this as worksforme and I'll update https://bugs.freedesktop.org/show_bug.cgi?id=53320#c12 with latest info about this problem.