Bug 73498 - CRASH: Fatal Python error: Py_Initialize: can't initialize sys standard streams via Tools Customize Events causes a crash when clicking on the "macro" button
Summary: CRASH: Fatal Python error: Py_Initialize: can't initialize sys standard strea...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
4.3.0.0.alpha0+ Master
Hardware: Other Windows (All)
: high normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-01-11 11:59 UTC by pierre-yves samyn
Modified: 2015-04-09 06:28 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Attachments
Screenshot tools customize crash (17.10 KB, image/png)
2014-01-11 11:59 UTC, pierre-yves samyn 		Details
Windbg_ToolsCustomizeEventsMacro.txt (16.63 KB, text/plain)
2014-01-11 12:01 UTC, pierre-yves samyn 		Details
View All Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.
Description pierre-yves samyn 2014-01-11 11:59:27 UTC 
Created attachment 91857 [details]
Screenshot tools customize crash

Hello

Platform : windows 7/64 Version: 4.3.0.0.alpha0+
Build ID: ae8e579515fff84cbef1ccc2da78fa769fb079ec
TinderBox: Win-x86@39, Branch:master, Time: 2014-01-10_11:16:31

Steps to reproduce:

1. Start LibreOffice
2. Tools> Customize> Events tab 
3. Click the Macro button

the system shows "LibreOfficeDev has stopped working"
("LibreOfficeDev a cessé de fonctionner" in french)
See attached screenshot

Windbg !analyze -v produces nothing but two lines before there is an error:
Fatal Python error: Py_Initialize: can't initialize sys standard streams

See attached Windbg_ToolsCustomizeEventsMacro.txt

Regards
Pierre-Yves
Comment 1 pierre-yves samyn 2014-01-11 12:01:00 UTC 
Created attachment 91858 [details]
Windbg_ToolsCustomizeEventsMacro.txt
Comment 2 Julien Nabet 2014-01-12 08:35:49 UTC 
I put it at New since there's a bt.

Michael: could it be related to Python 3.3.3 upgrade?
Comment 3 Julien Nabet 2015-04-07 21:15:06 UTC 
On pc Debian x86-64 with master sources updated today, I don't reproduce this.

On Win8 with no JRE+LO 4.3.6, I don't reproduce this. I must recognize I thought it would hang after the warning about the fact there was no JRE but finally, LO opened Macro selection dialog.

Pierre-Yves: Could you give a new try with a recent LO version (4.3.6 or 4.4.2) + a brand new profile if needed?
Comment 4 pierre-yves samyn 2015-04-08 06:57:40 UTC 
Hi Julien 

Thank's for testing

I can not reproduce the bug on windows 7 pro & Version: 4.4.1.1
Build ID: b5ac74bf8683a92078a2bc8aff97d4b436af63cb
Locale : fr_FR

I will try also with 4.4.2

Regards
Pierre-Yves
Comment 5 Julien Nabet 2015-04-08 21:11:32 UTC 
I put it as WFM but don't hesitate to reopen this tracker if you can reproduce it on 4.4.2.
In this case it would be a regression but with just a range of 1 minor version (kindda of pre bibisect! :-))
Comment 6 pierre-yves samyn 2015-04-09 06:28:08 UTC 
(In reply to Julien Nabet from comment #5)
> I put it as WFM but don't hesitate to reopen this tracker if you can
> reproduce it on 4.4.2.
> In this case it would be a regression but with just a range of 1 minor
> version (kindda of pre bibisect! :-))


No crash with Version: 4.4.2.2
Build ID: c4c7d32d0d49397cad38d62472b0bc8acff48dd6
Locale: fr_FR

WFM too :)

Regards
Pierre-Yves