Bug 78057 - Upgrading LO requires user to terminate Explorer.exe on Windows
Summary: Upgrading LO requires user to terminate Explorer.exe on Windows
Status: RESOLVED DUPLICATE of bug 69066
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
4.2.3.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-04-29 04:00 UTC by RobK
Modified: 2014-05-29 01:41 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Attachments
installation wizard error dialog (33.23 KB, image/jpeg)
2014-04-29 04:00 UTC, RobK 		Details
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Description RobK 2014-04-29 04:00:30 UTC 
Created attachment 98154 [details]
installation wizard error dialog

This system is Windows 7 AMD 64 bit.

I am trying to update from 4.2.0.4 to the current release 4.2.3.3. When I run the installer, I get a window "File in Use" which says following applications need to be closed - listed is "Windows Explorer (Process ID: 3812). And installation is terminated. (see attachment)

This is similar to bug 69066 that occurred when installing an earlier version. I was able to resolve that problem as I commented.
But this time its a different Process ID, and the same solution (turning off thumbnails) did not fix this problem.
Comment 1 tommy27 2014-05-13 02:57:16 UTC 
4.2.4.2 is out do you still experience the same upgrade bug?
Comment 2 Cor Nouws 2014-05-25 20:21:02 UTC 

*** This bug has been marked as a duplicate of bug 69066 ***
Comment 3 RobK 2014-05-29 01:41:38 UTC 
I just upgraded to 4.2.4.2 and the installer operation was normal.