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Bug 78212 - UI: Dialog boxes not displaying content consistently
Summary: UI: Dialog boxes not displaying content consistently
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Draw (show other bugs)
Version:
(earliest affected)
4.2.3.3 release
Hardware: Other Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2014-05-03 03:03 UTC by miltonh26
Modified: 2015-07-18 17:27 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot of Line Formatting dialog box and memory usage from System Monitor (260.64 KB, image/png)
2014-05-03 03:03 UTC, miltonh26
Details

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Description miltonh26 2014-05-03 03:03:10 UTC
Created attachment 98359 [details]
Screenshot of Line Formatting dialog box and memory usage from System Monitor

System: Ubuntu 14.04 x64

Problem description: 

Many times the LO Draw dialog boxes don't display their contents properly. The boxes open but without content and instead are blank. This happens for both modal dialog boxes and toolbar pull downs such as for formatting line type or area colors. I can use the mouse to arrow down to the item I want to set, so they are still functional, but without the components of the box or pull down visible. 

Seems to happen when I have lots of LO files open. Only the Draw displays this behavior, whereas Writer and Calc dialogs work properly. Even when all files are opened at the same time and using lots of memory.

If I close some files to free memory the Draw dialog boxes paint again. 

I tried setting the Java memory allocation to use more memory, but this didn't help.

This has been around for a long time, over a year, but it seems particularly bad this release. 

Steps to reproduce:
1. Open many LO files (Draw, Writer Calc)
2. On my computer it requires about 150MB total memory usage by LO
3. On the Draw file, click on a text element to select it
4. Right mouse click over the text element and click Line... to format it

Current behavior:
Dialog box appears but is not painted correctly

Expected behavior:
Dialog content should be painted

Operating System: Ubuntu
Version: 4.2.3.3 release
Comment 1 retired 2014-05-07 14:25:51 UTC
Cannot reproduce so far under 14.04 4.2.3.3.

Could you please try resetting your user profile and let us know if that helps: https://wiki.documentfoundation.org/UserProfile

Should this be still reproducible for you with the latest LO release please set this bug back to UNCONFIRMED. Should this issue be solved set it to WORKSFORME.

Setting to NEEDINFO until more detail is provided.
Comment 2 QA Administrators 2015-06-08 14:29:00 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INVALID
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

This NEEDINFO Message was generated on: 2015-06-08

Warm Regards,
QA Team
Comment 3 QA Administrators 2015-07-18 17:27:35 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO

Message generated on: 2015-07-18