Bug 78266 - CRASH: Trying to access Menu Tools -> Options
Summary: CRASH: Trying to access Menu Tools -> Options
Status: RESOLVED FIXED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
4.3.0.0.alpha1
Hardware: Other Windows (All)
: high critical
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: regression
Depends on:
Blocks: mab4.3
  Show dependency treegraph
 
Reported: 2014-05-04 22:57 UTC by m_a_riosv
Modified: 2014-06-14 13:48 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


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Description m_a_riosv 2014-05-04 22:57:06 UTC
Win7x64Ultimate
Versión: 4.3.0.0.alpha1 Id. compilación: 6cfcd5a05aa1d13fecd73f5a25b64b8d8dd6781

Installed with server installation GUI.
Installed by default in Spanish (OS language)
Clean profile.

Trying to change the UI language.
Menu/Tools/Options/Language settings/Languages -> Crash.


Version: 4.3.0.0.alpha1+ Build ID: f76026a43acc65465882924796d93e635c35fd90
TinderBox: Win-x86@39, Branch:master, Time: 2014-05-04_06:34:33
Doesn't allow to access Menu/Tools/Options.


Last working.
Version: 4.2.5.0.0+ Build ID: 59906c3d54e6541185f4bf85b1d1c70530198059
   TinderBox: Win-x86@42, Branch:libreoffice-4-2, Time: 2014-04-30_09:30:13
Comment 1 V Stuart Foote 2014-05-05 01:05:01 UTC
Confirming, on Windows 7 sp1, 64-bit. en-US
Version: 4.3.0.0.alpha1+
Build ID: f76026a43acc65465882924796d93e635c35fd90
TinderBox: Win-x86@39, Branch:master, Time: 2014-05-04_06:34:33

UI functions normally until the Tools -> Options menu is selected. A GUI element starts to open, and then interface locks.  Have to kill the process to exit.
Comment 2 V Stuart Foote 2014-05-05 01:14:28 UTC
Nominating to 4.3 MAB

Could be related to Windows TB non-build issues that Markus M. tracked down, but this is a regression from 

Version: 4.3.0.0.alpha1+
Build ID: 0b03f7ed575838f90e6b1ebec3538a3a214f81fb
TinderBox: Win-x86@39, Branch:master, Time: 2014-04-30_01:30:46


Below is stack trace for a hung soffice.bin when accessing Tools -> Options on Windows 7 sp1, 64-bit en-US
Version: 4.3.0.0.alpha1+
Build ID: f76026a43acc65465882924796d93e635c35fd90
TinderBox: Win-x86@39, Branch:master, Time: 2014-05-04_06:34:33




=-=-=
wow64win.dll+0x3fe3a
wow64win.dll+0x1aeac
wow64.dll!Wow64SystemServiceEx+0xd7
wow64cpu.dll!TurboDispatchJumpAddressEnd+0x2d
wow64.dll!Wow64SystemServiceEx+0x1ce
wow64.dll!Wow64LdrpInitialize+0x42a
ntdll.dll!RtlUniform+0x6e6
ntdll.dll!RtlCreateTagHeap+0xa7
ntdll.dll!LdrInitializeThunk+0xe
USER32.dll!DispatchMessageW+0x5c
vcllo.dll!?OpenTTFontBuffer@vcl@@YAHPBXKKPAPAU_TrueTypeFont@1@@Z+0xb0b9
vcllo.dll!?OpenTTFontBuffer@vcl@@YAHPBXKKPAPAU_TrueTypeFont@1@@Z+0x15e8c
vcllo.dll!?OpenTTFontBuffer@vcl@@YAHPBXKKPAPAU_TrueTypeFont@1@@Z+0x16950
vcllo.dll!?ImplCallEventListeners@Application@@SAXPAVVclSimpleEvent@@@Z+0x1de
vcllo.dll!?Yield@Application@@SAXXZ+0xc
vcllo.dll!?Execute@Dialog@@UAEFXZ+0x8b
sal3.dll!rtl_cache_free+0xd5
sal3.dll!rtl_cache_free+0xb99
sal3.dll!rtl_freeMemory+0x1e
sal3.dll!rtl_uString_release+0x45
ntdll.dll!bsearch+0x66
ntdll.dll!RtlUpcaseUnicodeChar+0x368
ntdll.dll!RtlUpcaseUnicodeChar+0x138
ntdll.dll!RtlHashUnicodeString+0xe9
ntdll.dll!RtlFindActivationContextSectionString+0xdd
ntdll.dll!RtlDosApplyFileIsolationRedirection_Ustr+0x435
ntdll.dll!RtlDosApplyFileIsolationRedirection_Ustr+0x257
ntdll.dll!RtlDosApplyFileIsolationRedirection_Ustr+0x2c2
ntdll.dll!RtlInitUnicodeString+0x164
=-=-=
Comment 3 Maxim Monastirsky 2014-05-05 12:53:53 UTC
IMHO It should be fixed with http://cgit.freedesktop.org/libreoffice/core/commit/?id=b4107411900f5bb4c215e2d9db09fc2b2b82939b
Comment 4 m_a_riosv 2014-05-05 21:20:33 UTC
Thanks for the quick fix, I'll try when I have a build available to download.

Nice to see a so quick patch when it is really needed.;)
Comment 5 V Stuart Foote 2014-05-06 02:07:49 UTC
On Windows 7 sp1, 64-bit en-US with
Version: 4.3.0.0.alpha1+
Build ID: d09d75167d77adcc8538c5cc5d8fe6bac6091ca1
TinderBox: Win-x86@42, Branch:master, Time: 2014-05-05_23:04:20

Resume of normal GUI behavior, setting as resolved fixed, but will check on TB-39 and TB-47 as builds roll around.
Comment 6 m_a_riosv 2014-05-06 07:38:07 UTC
Verified:
Win7x64Ultimate
Version: 4.3.0.0.alpha1+ Build ID: d09d75167d77adcc8538c5cc5d8fe6bac6091ca1
   TinderBox: Win-x86@42, Branch:master, Time: 2014-05-05_23:04:20.

Perhaps update pre-release Alpha-1 to make it workable, should be done?