Bug 79321 - Failed install took program out
Summary: Failed install took program out
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected)
Hardware: Other All
: medium normal
Assignee: Not Assigned
Depends on:
Reported: 2014-05-27 16:42 UTC by Wayne Sirett
Modified: 2015-02-11 19:48 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:
Regression By:


Note You need to log in before you can comment on or make changes to this bug.
Description Wayne Sirett 2014-05-27 16:42:09 UTC
I was more than happy with your program until the latest update install came up with a corrupt file alert and instead of giving me back the last version I get nothing. Libreoffice seems to have been wiped out of my system, now every file wants to take me back to wordpad, I may as well stick with that if this is what I can expect from you.
Comment 1 sophie 2014-05-27 17:11:23 UTC
Hi, what is your operating system? what is the version you upgraded? Try to remove first the old LibreOffice version, and then download from here the version 
http://www.libreoffice.org/download/libreoffice-stable/ and follow the installation instruction. That should solve your problem. In any case, come back to tell us how it goes. Thanks - Sophie
Comment 2 Julien Nabet 2014-05-27 17:18:25 UTC
Wayne: if you're on Windows, what antivirus do you use, it might be related to fdo put in See Also.
Comment 3 QA Administrators 2015-01-10 18:06:16 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

Message generated on: 10/01/2015
Comment 4 QA Administrators 2015-02-11 19:48:04 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO

Message generated on: 2015-02-11