Bug 80052 - Locked out
Summary: Locked out
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected)
Hardware: Other Windows (All)
: medium critical
Assignee: Not Assigned
Depends on:
Reported: 2014-06-15 15:21 UTC by Leo
Modified: 2015-02-11 19:42 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:
Regression By:


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Description Leo 2014-06-15 15:21:25 UTC
Screen reads: "Locked for editing by unknown user."  How do I remove this blocking?   Computer uses Windows 8.
Comment 1 ign_christian 2014-06-15 15:29:30 UTC
Hi Leo.. Your report lacks many informations, please provide:
- step by step procedure to reproduce the problem
- LO version

Then please change status to UNCONFIRMED to let someone do testing.
Comment 2 Leo 2014-06-15 15:48:53 UTC
What step by step?  
I turn on Libre office and I try to open a file and a message (see above) comes on the screen.

Please do not use abreviations.  I do not know what an LO is.
Comment 3 Joel Madero 2014-06-15 18:00:01 UTC
LO - LibreOffice acronym so we'll need the version.

Try resetting profile: https://wiki.documentfoundation.org/UserProfile
Comment 4 Joel Madero 2014-06-15 18:00:42 UTC
Also I suggest trying to get help on ask.libreoffice.org first as this seems to be an environment problem (your computer, vs. the product) and maybe someone over there can walk you through fixing it.
Comment 5 QA Administrators 2015-01-10 18:05:56 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

Message generated on: 10/01/2015
Comment 6 QA Administrators 2015-02-11 19:42:58 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO

Message generated on: 2015-02-11