Problem description: LibreOffice hangs / crashes after a brief while attempting to open a file. Steps to reproduce: 1. Open attached pptx file 2. Watch progress bar proceed 20% 3. LibreOffice crashes Current behavior: Crashes Expected behavior: Allow me to see the file Operating System: Mac OS X Version: 4.2.4.2 release
Hi icerabbit, You hadnt attached the pptx file.
I see now. The report went through, it uploads for a minute or so, but then errors that the file is too big. The file is directly available online here: http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0CB8QFjAA&url=http%3A%2F%2Fftp3.syscom.mx%2Fusuarios%2Ffcarrillo%2FMaterial%2520Grafico%2Fintroduction%2520of%2520hikvision%2520ivms-5200.pptx&ei=H7OoU4KgCfTNsASt6YGoBQ&usg=AFQjCNEeYVgEhWFWGt-EITvDR5dN3s98zQ&sig2=tS8IgCVnJ6PdMeascKpfZA With apologies for the messy google URL is giving me. It comes up as the first result in google search with "hikvision ivms introduction pptx" should that obscure link not work.
Hi icerabbit, I tested < http://ftp3.syscom.mx/usuarios/fcarrillo/Material%20Grafico/introduction%20of%20hikvision%20ivms-5200.pptx > on Linux Mint with 4.1.6, 4.2.5 and 4.3rc1 and on Windows 7 with 4.1.6 and 4.2.4 and the file opened successfully. I'm assuming this maybe a OSX only issue, so can you let us know which version of Mac OS X your running.
WORKSFORME 10.9.3 LO 4.3RC1 please retry with http://www.libreoffice.org/download/pre-releases/ reopen should the issue persist.
Happy to report as well, that it works for me too in LO 4.3RC1 Crash had already been sent to Apple (through their automated system) OS Version: 10.9.3 (Build 13D65) Architecture: x86_64 Command: LibreOffice Path: /Applications/LibreOffice.app/Contents/MacOS/soffice Version: 4.2.4002 (???) Parent: launchd [184] PID: 1534 Event: hang Duration: 1.70s Steps: 18 (100ms sampling interval) Hardware model: Macmini6,2 Active cpus: 8 Fan speed: 1802 rpm Free pages: 2055 pages (+1122) Pageins: 26 pages Pageouts: 0 pages Swapins: 0 pages Swapouts: 0 pages Process: soffice [1534] Path: /Applications/LibreOffice.app/Contents/MacOS/soffice Architecture: x86_64 Parent: launchd [184] UID: 501 Task size: 1575211 pages (-102299) CPU Time: 0.990s Etc ...
No worries, Apple won't do a thing... Ok, glad this is working for you as well. It's always worth testing the latest version, since not seldom, issues have already been fixed.
Does it crash in 4.2.5 for you Foss, as we would need to look into fixing it for the 4.2.6 release.
icerabbit, would you be willing to test 4.2.5? http://www.libreoffice.org/download/libreoffice-fresh/
Removed LO 4.3 RC1. Installed LO 4.2.5 Fresh. File opens fine. Good thing it somehow was already fixed for 4.2.5, due to some earlier report or known issue, I guess. Thank you, everyone, for your prompt assistance!
And thank you for testing. Closing.
First, there are two Asian fontfaces in the document that are not in my OSX system. I know this because I opened the file in Keynote and it is kind enough to tell me so. It even says it will replace them by TimesRoman (nice UI advantage over LO there ;-) )
Damn, should've read through to the end beforehand :-) WFM too
(In reply to comment #11) > First, there are two Asian fontfaces in the document that are not in my OSX > system. I know this because I opened the file in Keynote and it is kind > enough to tell me so. It even says it will replace them by TimesRoman (nice > UI advantage over LO there ;-) ) posted your comment to my bug 78186. :)