Created attachment 103028 [details] image showing the error Problem description: Printer undefined after export to PDF. Steps to reproduce: 1. Create a doc or spreadsheet 2. File - Export 3. Save a copy of exported file in PDF format 4. Acrobat opened with the exported file 5. File - Print 6. Error says PRINTER NOT INSTALLED or DEFINED?? Current behavior: Closing the error, opening the file from the file system (browser) and printing works fine with Acrobat Expected behavior: Should be able to print after exported. But failed, only able to print via reopening the file using file explorer. Operating System: Windows 7 Version: 4.2.5.2 release
I don't see that issue with LibO 4.2.5.2 under Win7x64 my predefined PDF Reader is Adobe Acrobat 7.0 and can immediately print the exported PDF file from LibO with no such error dialog. which Adobe Acrobat version do you use?
Step 5 is not clear for me; in which program do you do that, in your PDF reader of in LibreOffice ? Set status to NEEDINFO. Please set status back to UNCONFIRMED when you will have provided the requested informations (don't forget the question in comment #1) Thank you for your understanding. Best regards. JBF
Created attachment 103089 [details] attachment-32236-0.html my acrobat version XI PC x86 i7 8GB RAM Windows 7 Home P see the step which my error occurs. perhaps my acrobat requires reinstallation? I reinstalled Libreoffice, still problem persist. YCLEE HITECH On Sat, Jul 19, 2014 at 4:59 PM, <bugzilla-daemon@freedesktop.org> wrote: > Jean-Baptiste Faure <jbf.faure@sud-ouest.org> changed bug 81490 > <https://bugs.freedesktop.org/show_bug.cgi?id=81490> > What Removed Added Status UNCONFIRMED NEEDINFO CC > jbf.faure@sud-ouest.org Ever confirmed 1 > > *Comment # 2 <https://bugs.freedesktop.org/show_bug.cgi?id=81490#c2> on > bug 81490 <https://bugs.freedesktop.org/show_bug.cgi?id=81490> from > Jean-Baptiste Faure <jbf.faure@sud-ouest.org> * > > Step 5 is not clear for me; in which program do you do that, in your PDF reader > of in LibreOffice ? > > Set status to NEEDINFO. Please set status back to UNCONFIRMED when you will > have provided the requested informations (don't forget the question in comment > #1 <https://bugs.freedesktop.org/show_bug.cgi?id=81490#c1>) > > Thank you for your understanding. > Best regards. JBF > > ------------------------------ > You are receiving this mail because: > > - You reported the bug. > >
Created attachment 103090 [details] attachment-32236-1.dat
Created attachment 103091 [details] Exp5.jpg
Created attachment 103092 [details] Exp4.jpg
Created attachment 103093 [details] Exp3.jpg
Created attachment 103094 [details] Exp2.jpg
Created attachment 103095 [details] Exp1.jpg
erm, reinstall Acrobat XI resolve the issue. YCLEE HITECH On Sat, Jul 19, 2014 at 5:39 PM, YC LEE <hitechholdings@gmail.com> wrote: > my acrobat version XI > PC x86 i7 8GB RAM Windows 7 Home P > > see the step which my error occurs. > > perhaps my acrobat requires reinstallation? > I reinstalled Libreoffice, still problem persist. > > > > > YCLEE > HITECH > > > On Sat, Jul 19, 2014 at 4:59 PM, <bugzilla-daemon@freedesktop.org> wrote: > >> Jean-Baptiste Faure <jbf.faure@sud-ouest.org> changed bug 81490 >> <https://bugs.freedesktop.org/show_bug.cgi?id=81490> >> What Removed Added Status UNCONFIRMED NEEDINFO CC >> jbf.faure@sud-ouest.org Ever confirmed 1 >> >> *Comment # 2 <https://bugs.freedesktop.org/show_bug.cgi?id=81490#c2> on >> bug 81490 <https://bugs.freedesktop.org/show_bug.cgi?id=81490> from >> Jean-Baptiste Faure <jbf.faure@sud-ouest.org> * >> >> Step 5 is not clear for me; in which program do you do that, in your PDF reader >> of in LibreOffice ? >> >> Set status to NEEDINFO. Please set status back to UNCONFIRMED when you will >> have provided the requested informations (don't forget the question in comment >> #1 <https://bugs.freedesktop.org/show_bug.cgi?id=81490#c1>) >> >> Thank you for your understanding. >> Best regards. JBF >> >> ------------------------------ >> You are receiving this mail because: >> >> - You reported the bug. >> >> >
(In reply to comment #1) > I don't see that issue with LibO 4.2.5.2 under Win7x64 > my predefined PDF Reader is Adobe Acrobat 7.0 and can immediately print the > exported PDF file from LibO with no such error dialog. > > which Adobe Acrobat version do you use? solved it this morning, I reinstall my acrobat XI
(In reply to comment #2) > Step 5 is not clear for me; in which program do you do that, in your PDF > reader of in LibreOffice ? > > Set status to NEEDINFO. Please set status back to UNCONFIRMED when you will > have provided the requested informations (don't forget the question in > comment #1) > > Thank you for your understanding. > Best regards. JBF solved it this morning, I reinstall my acrobat XI
Status NotOurBug is better in this case. Best regards. JBF