Bug 83902 - Crashes across all LibreOffice programs
Summary: Crashes across all LibreOffice programs
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected) release
Hardware: x86 (IA32) Windows (All)
: medium major
Assignee: Not Assigned
Depends on:
Reported: 2014-09-15 19:14 UTC by karine.j.lavergne
Modified: 2015-04-05 22:11 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description karine.j.lavergne 2014-09-15 19:14:28 UTC
I have problems with LibreOffice crashing for no apparent reason. So far, this has happened in Writer, Calc, and Impress. Most of my files were originally created in LibreOffice and were never opened in other programs such as Microsoft Office. Up until recently, this was not a major issue because my files would get recovered with little or no data lost. However, in the past few days, I have lost the equivalent of about 10 hours of work due to files that could not be recovered. This has become a major nuisance and I am considering not using LibreOffice at all anymore. I am under a lot of pressure and really aggressive deadlines and losign hours of work is extremely frustrating.
Comment 1 Julien Nabet 2014-09-15 19:44:50 UTC
- do you reproduce the problem with brand new files? if yes, could you give minimal step by step process to reproduce this?
- did you install any LO specific extensions?
- for the test, could you rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile#Windows) and give it a new try?

Finally, you may give a try to a newer LO version like 4.2.6 or brand new 4.3.1.
Comment 2 QA Administrators 2015-04-01 14:47:14 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INVALID
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team
Comment 3 Julien Nabet 2015-04-05 22:11:27 UTC
No feedback since more than 6 months, let's put this one as WFM.

Karine: don't hesitate to reopen this tracker if you can reproduce this with last LO version (4.4.2) + brand new LO profile (https://wiki.documentfoundation.org/UserProfile#Windows)