Bug 84249 - FILESAVE - Save AS executes then app quits
Summary: FILESAVE - Save AS executes then app quits
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected)
Hardware: Other macOS (All)
: medium normal
Assignee: Not Assigned
Keywords: haveBacktrace
Depends on:
Reported: 2014-09-23 15:00 UTC by tuckfoot
Modified: 2015-05-06 14:24 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:

crash report (80.51 KB, application/rtf)
2014-09-28 23:03 UTC, Yousuf Philips (jay) (retired)

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Description tuckfoot 2014-09-23 15:00:35 UTC
FILESAVE: Open existing .odt document. Then perform Save AS to .doc or .rtf or anything other than .odt    Right after the Save As is executed, the app quits. Every time. Document saves normally if kept as .odt

MacbookPro Mt. Lion 10.8.5
Comment 1 Yousuf Philips (jay) (retired) 2014-09-28 15:45:45 UTC
Hi tuckfoot,

Thank you for filing the bug. Please let us know which version of libreoffice you are running and if you could provide us with a sample document so we can confirm this issue, as we have tested this issue on our .odt files and couldnt reproduce it.
Comment 2 Yousuf Philips (jay) (retired) 2014-09-28 23:03:05 UTC
Created attachment 107027 [details]
crash report

Send to my email by bug reporter.


Hi Jay,

Thanks for pursuing this bug.

The version is LibreOffice 4312.    A Crash Report is attached.

WAIT! I just had a breakthrough!!

If I set LO 4312 Preferences to Always Save as ODT, then open an existing ODT and try to Save it AS a .doc, then a warning comes up. See attached pic.

In that warning, if I click on the non-ODT save option, the save is done, but within 10 seconds the app quits.
However, if I have LO prefs set to Always Save As   DOC, then saving an open ODT as a DOC does NOT quit.

Is this helpful???

Comment 3 Yousuf Philips (jay) (retired) 2014-09-28 23:32:13 UTC
Thanks tuckfoot for the crash log and the additional information. I have passed on this issue to our mac team to try and see what the problem is.
Comment 4 Matthew Francis 2014-09-29 03:15:29 UTC
Hi tuckfoot,

Do you have "Dragon Dictate" installed? Or any other application that interfaces with or modifies other installed applications in an unusual way?

(based on the backtrace, this may be related to bug 80756)
Comment 5 QA Administrators 2015-04-01 14:47:31 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INVALID
due to lack of needed information.

For more information about our NEEDINFO policy please read the
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If you have already provided the requested information, please
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Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team
Comment 6 QA Administrators 2015-05-06 14:21:55 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
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   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
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-- The LibreOffice QA Team 

This INVALID Message was generated on: 2015-05-06

Warm Regards,
QA Team