Bug 87556 - Fatal error with use Fontwork
Summary: Fatal error with use Fontwork
Status: RESOLVED DUPLICATE of bug 89266
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
4.5.0.0.alpha0+ Master
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-12-21 16:10 UTC by Roman Kuznetsov
Modified: 2015-08-23 14:07 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:


Attachments
sreenshot fatal error (123.51 KB, image/png)
2014-12-25 13:12 UTC, Roman Kuznetsov
Details
backtrace (132 bytes, text/plain)
2014-12-25 14:59 UTC, Roman Kuznetsov
Details

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Description Roman Kuznetsov 2014-12-21 16:10:01 UTC
LO 4.5 alpha0+, Writer
id build: ea5effc3df7b89a9332ea5b1b1e6cd40bf37f081,
OS: Windows 7 x86-64

Fatal error with use Fontwork.

1. Open new writer document
2. create object Fontwork
3. right-click on object
4. select "add text box" (bottom context menu)
Comment 1 Robinson Tryon (qubit) 2014-12-24 04:39:57 UTC
(In reply to kompilainenn from comment #0)

REPRO STEPS
> 1. Open new writer document
> 2. create object Fontwork

2b. Insert -> Media -> Fontwork Gallery -> (click on Favorite 16) and (click on OK button)

> 3. right-click on object
> 4. select "add text box" (bottom context menu)
>
> RESULT: Fatal error

NO REPRO on Ubuntu 14.04 with LO 4.4.0.1 and 4.5.0.0.alpha0+ (783ba49aa0cd068c7e3dacdd3c13e9c37cf52e22, built: 2014-12-18_11:21:12)
Comment 2 Roman Kuznetsov 2014-12-24 07:47:54 UTC
LO 4.4.0.1, id build: 9f4c743dafea9b30aa4deb2f53ac5e2cdf3b49f0, OS: Windows 7 x86 (32bit)

error is not reproduced
Comment 3 Roman Kuznetsov 2014-12-24 08:05:50 UTC
LO 4.5 alpha0+, Writer
id build: f11863d43d96c4bcad9ae43ceb25c05d9a94307d,
OS: Windows 7 x86 (32bit)

>2b. Insert -> Media -> Fontwork Gallery -> (click on Favorite 16) and (click on OK button)

click ANY Favorite and click OK

Error is reproduced
Comment 4 Yousuf Philips (jay) (retired) 2014-12-25 07:42:43 UTC
Didnt reproduce.

Version: 4.5.0.0.alpha0+
Build ID: 170616e9f2d30c1302bbb5a7a4b588bc05cd5cc9
TinderBox: Win-x86@39, Branch:master, Time: 2014-12-12_01:58:46

Can you send in a screenshot of the error kompilainenn. Please also include the tinderbox and build time info as it might be limited to a particular build machine. Copying and pasting the first 3 lines from the about dialog is the simplest. :D
Comment 5 Roman Kuznetsov 2014-12-25 13:12:14 UTC
Created attachment 111324 [details]
sreenshot fatal error
Comment 6 Roman Kuznetsov 2014-12-25 13:12:48 UTC
Версия: 4.5.0.0.alpha0+
ID сборки: ea5effc3df7b89a9332ea5b1b1e6cd40bf37f081
TinderBox: Win-x86@62-TDF, Branch:MASTER, Time: 2014-12-21_10:38:28
Locale: ru_RU
Comment 7 Yousuf Philips (jay) (retired) 2014-12-25 13:53:18 UTC
As non of us are able to reproduce it, is it possible that you can follow the instructions provided at this link < https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg > and submit a backtrace, so that a developer can look into the reasoning of the crash.
Comment 8 Roman Kuznetsov 2014-12-25 14:56:59 UTC
(In reply to Jay Philips from comment #7)
> As non of us are able to reproduce it, is it possible that you can follow
> the instructions provided at this link <
> https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg > and
> submit a backtrace, so that a developer can look into the reasoning of the
> crash.

backtrace was a strange
Comment 9 Roman Kuznetsov 2014-12-25 14:59:28 UTC
Created attachment 111325 [details]
backtrace
Comment 10 Yousuf Philips (jay) (retired) 2014-12-26 00:05:39 UTC
The backtrace file seemed empty. Did the process not go as smoothly as mentioned in the wiki?
Comment 11 Roman Kuznetsov 2014-12-26 06:25:04 UTC
(In reply to Jay Philips from comment #10)
> The backtrace file seemed empty. Did the process not go as smoothly as
> mentioned in the wiki?

yes, process of backtrace was very fast without any result. I tried several times...
Comment 12 sophie 2014-12-26 14:49:27 UTC
Hi, I can reproduce using Version: 4.5.0.0.alpha0+
Build ID: 57626f2132f73e4e42b31e364b25c5867336e718
TinderBox: Linux-rpm_deb-x86_64@46-TDF, Branch:master, Time: 2014-12-26_09:28:24
Locale: fr_FR Ubuntu 14.10. 
There is a dialog box showing a warning triangle and a ok button. When I click on ok, LibreOffice vanishes. Set as New - Sophie
Comment 13 Yousuf Philips (jay) (retired) 2014-12-26 18:19:42 UTC
Glad you could confirm it sophie. Can you provide a backtrace?
Comment 14 tommy27 2015-05-23 18:44:52 UTC
I don't reproduce it under Win8x64 using Lib=  5.1.0.0.alpha1+
Build ID: 83eb114394879cbfd073322a51c47d02553c1fcf
TinderBox: Win-x86@39, Branch:master, Time: 2015-05-22_06:33:51
Locale: en-US (it_IT)

@kompilainenn
please retest and tell if issue is still there
Comment 15 Roman Kuznetsov 2015-05-24 08:25:41 UTC
(In reply to kompilainenn from comment #0)
> LO 4.5 alpha0+, Writer
> id build: ea5effc3df7b89a9332ea5b1b1e6cd40bf37f081,
> OS: Windows 7 x86-64
> 
> Fatal error with use Fontwork.
> 
> 1. Open new writer document
> 2. create object Fontwork
> 3. right-click on object
> 4. select "add text box" (bottom context menu)

in LO
Версия: 5.0.0.0.beta1
ID сборки: 0a16c3dda4150008d9be6f24cbd15ac198d116d3
Локаль: ru-RU (ru_RU)
OS: Windows 7 HB x86-64

context menu item "add text box" is missing

this feature was removed?
Comment 16 Maxim Monastirsky 2015-08-23 14:07:53 UTC
(In reply to Yousuf (Jay) Philips from comment #10)
> The backtrace file seemed empty. Did the process not go as smoothly as
> mentioned in the wiki?
It's impossible to get a backtrace for such case using the instructions from the wiki, because this "Fatal error" message isn't technically a crash. (There is some way, but it's complicated.)

(In reply to kompilainenn from comment #15)
> context menu item "add text box" is missing
> 
> this feature was removed?
Yes.

*** This bug has been marked as a duplicate of bug 89266 ***