Bug 89328 - FILESAVE: Particular PPT file containing comment can't be opened by MS PowerPoint (mac)
Summary: FILESAVE: Particular PPT file containing comment can't be opened by MS PowerP...
Status: RESOLVED NOTOURBUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: filters and storage (show other bugs)
Version:
(earliest affected)
4.4.0.3 release
Hardware: Other macOS (All)
: medium critical
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: filter:ppt
Depends on:
Blocks: PPT-Corrupted
  Show dependency treegraph
 
Reported: 2015-02-12 07:32 UTC by Matthew Francis
Modified: 2018-06-28 16:21 UTC (History)
8 users (show)

See Also:
Crash report or crash signature:


Attachments
Test file (ODP) (11.69 KB, application/vnd.oasis.opendocument.presentation)
2015-02-21 00:59 UTC, Matthew Francis
Details
Test file (saved as PPT) (158.50 KB, application/vnd.ms-powerpoint)
2015-02-21 00:59 UTC, Matthew Francis
Details
Resaved ppt file in Powerpoint 2007 (121.00 KB, application/vnd.ms-powerpoint)
2015-02-24 21:50 UTC, Yousuf Philips (jay) (retired)
Details
Test PPT containing comment made with LO 4403 (161.50 KB, application/vnd.ms-powerpoint)
2015-02-25 14:25 UTC, Alex Thurgood
Details

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Description Matthew Francis 2015-02-12 07:32:57 UTC
A presentation containing a comment and saved as .ppt (not .pptx) can be reloaded by LibreOffice, but not opened in MS PowerPoint
Reproduced on LibreOffice 4.4.0.3 / OSX 10.10 / Office for Mac 2011

Steps to reproduce
1. Create new Impress presentation
2. Insert - Comment (type a few random words)
3. Save As - Microsoft PowerPoint 97/2000/XP/2003 (.ppt)
4. Reopen file using MS PowerPoint

Expected result
- Working file containing a comment

Actual result
- PowerPoint complains the file is broken, fails to recover the actual content


(Comments created in PP and saved as .ppt also don't import into LO, which probably related)
Comment 1 raal 2015-02-12 12:12:03 UTC
I can not confirm with LO 4.4.0.3, powerpoint2010, win7
Comment 2 tommy27 2015-02-19 06:30:28 UTC
@Matthew Francis 
please upload a test file where you exactly reproduce the bug.
Comment 3 Alex Thurgood 2015-02-20 15:19:23 UTC
Works for me with :

LO 434 as the creator application
Powerpoint Mac 2011 v14.4.8
Comment 4 Alex Thurgood 2015-02-20 15:22:52 UTC
Also wfm if I use LO master dev 4500 alpha own build to create the PPT.
Comment 5 Alex Thurgood 2015-02-20 15:25:00 UTC
You wouldn't by any chance be opening with PP 2013 ?

I see a similar error with XLSX files created in LO when opening them in Excel 2013, but most, if not all, of the data is recoverable.
Comment 6 Alex Thurgood 2015-02-20 15:26:14 UTC
Sorry, ignore my last comment, I see that you're using Office Mac 2011 same as my own tests.
Comment 7 Matthew Francis 2015-02-21 00:59:07 UTC
Created attachment 113562 [details]
Test file (ODP)
Comment 8 Matthew Francis 2015-02-21 00:59:35 UTC
Created attachment 113563 [details]
Test file (saved as PPT)
Comment 9 Matthew Francis 2015-02-21 01:07:16 UTC
See the attached PPT - PowerPoint complains on opening, and the comment is missing

PowerPoint for Mac 2011
Version 14.3.9 (131030)
Comment 10 Yousuf Philips (jay) (retired) 2015-02-24 21:45:59 UTC
Opened successfully on PP 2007, 2010 and 2013 on Windows 7. So this seems to be limited to MS Office for Mac.
Comment 11 Yousuf Philips (jay) (retired) 2015-02-24 21:50:35 UTC
Created attachment 113657 [details]
Resaved ppt file in Powerpoint 2007

Matthew: Try to see if this ppt file saved from Powerpoint 2007 will open fine for you.
Comment 12 Alex Thurgood 2015-02-25 14:14:54 UTC
Confirming that mjayfrancis attached PPT file causes error on opening with Mac Powerpoint 2011.

Also confirming that if I open the ODP file and save as PPT, I see the same error when attempting to open in PP 2011 for Mac.

However, if I create my own blank presentation with LO 4341 and insert a comment, then save it as PPT directly, I do not get an error when opening in PP 2011 and the comment is visible.


@mjayfrancis : sounds like a user profile issue ? 

I see a problem with your files, but not my own.

Confirming in respect of attached files
Comment 13 Alex Thurgood 2015-02-25 14:22:51 UTC
Tested also on LO 4403 direct save to PPT on Macmini, then accessed remotely over AFP from PP 2011 for Mac, comment displays fine.

Two OSX machines in my pool produce the same result, i.e. no problem.
Comment 14 Alex Thurgood 2015-02-25 14:25:57 UTC
Created attachment 113675 [details]
Test PPT containing comment made with LO 4403
Comment 15 tommy27 2016-04-16 07:27:14 UTC Comment hidden (obsolete)
Comment 16 Xisco Faulí 2016-04-28 10:43:25 UTC
This issue is still reproducible in

Version: 5.2.0.0.alpha1+
Build ID: e7f55f15ccd97bc92e1400bc5862171a621da3e2
CPU Threads: 4; OS Version: Windows 6.1; UI Render: default; 
TinderBox: Win-x86@39, Branch:master, Time: 2016-04-27_00:29:05
Locale: es-ES (es_ES)
Comment 17 QA Administrators 2017-05-22 13:40:28 UTC Comment hidden (obsolete)
Comment 18 eisa01 2017-10-20 22:51:55 UTC
I can reproduce this issue using Matthew's file when opening in PowerPoint 2016 for Mac (15.39). PowerPoint has to repair the document and deletes the comment.

This also happens if I create a completely new odp and export to ppt.

Setting as critical as this causes data loss

Version: 6.0.0.0.alpha1+
Build ID: 15dce20e8b97dbd0179f01910ca4d0027e80ff4e
CPU threads: 2; OS: Mac OS X 10.12.6; UI render: default; 
TinderBox: MacOSX-x86_64@49-TDF, Branch:master, Time: 2017-10-20_06:46:46
Locale: en-US (en_US.UTF-8); Calc: group
Comment 19 Xisco Faulí 2018-01-09 14:57:52 UTC Comment hidden (obsolete)
Comment 20 How can I remove my account? 2018-06-27 09:00:15 UTC
So to make it perfectly clear, the .ppt file written by LibreOffice can be opened in PowerPoint on Windows, but not PowerPoint on Mac? And this is true regardless whether the .ppt file is written by LibreOffice on Mac, Linux or Windows?
Comment 21 How can I remove my account? 2018-06-27 09:01:29 UTC
Can the problem be reproduced with a .ppt file written by a current LibreOffice, or just with the attached test file?
Comment 22 How can I remove my account? 2018-06-27 09:04:57 UTC
eisa01's comment seems to indicate that it can be reproduced with a completely newly written file, so ignore my last question.
Comment 23 How can I remove my account? 2018-06-27 09:07:44 UTC
But this question remains: If a similar .ppt file is written by LibreOffice on Linux or Windows, can that not be opened by PowerPoint on macOS either?

If that is the case, this is clearly not a bug in LibreOffice on macOS, but a cross-platform one.
Comment 24 Xisco Faulí 2018-06-28 09:58:19 UTC
I can't reproduce the issue either on Linux

Version: 6.2.0.0.alpha0+
Build ID: 6ebc026e34d0c119067e7dfbad8d932f92844760
CPU threads: 4; OS: Linux 4.13; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); Calc: group threaded

or Mac

Version: 6.1.0.0.beta2
Build ID: 0f4d2060bc90b4008fbc8e6d9a49ec7eeea60b78
CPU threads: 8; OS: Mac OS X 10.13.3; UI render: default; 
Locale: en-US (en_ES.UTF-8); Calc: group threaded

and MSO 2010

I guess we can close this as RESOLVED WORKSFORME

@eisa01, please try again an reopen it if you can still reproduce it on your side
Comment 25 Xisco Faulí 2018-06-28 10:25:07 UTC
Just to be sure, I downloaded the .ODP attached, I converted it to .PPT and I opened it in MSO 2010 and no error is displayed.

Version: 6.1.0.0.beta2
Build ID: 0f4d2060bc90b4008fbc8e6d9a49ec7eeea60b78
CPU threads: 8; OS: Mac OS X 10.13.3; UI render: default; 
Locale: en-US (en_ES.UTF-8); Calc: group threaded
Comment 26 eisa01 2018-06-28 16:21:13 UTC
This works for me now on macOS, but I think it's because PowerPoint has been updated to version 16.9.1. All the test files in this bug report now work

So that would make it not our bug, but Microsoft's? Resolving as such

I think they have aligned the code base across all versions now:
https://www.thurrott.com/office/150577/office-2016-mac-now-aligned-windows-android-ios