Created attachment 114209 [details] screenshot of quotes being replaced by unrecognisable symbols Procedure: - created new Writer document - entered some text, inserted some comments which contain "rich" quotes - saved document as an RTF file - opened the document Observed behaviour: - rich quotes in comments were gone and in their place were symbols I don't recognise (see attachment) Expected behaviour: - quotes are still in place Repeatability: loaded RTF on 2 linux machines, problem present (although each machine displayed different symbols instead of smart quotes!) No problems using .odt, for example: quotes saved and loaded without issues.
For me not reproducible with LO 4.4.1.2 (Win 8.1) with simple quotation marks. Maybe a Linux only issue? If you do not mean quotation marks, what did you mean with "rich quotes"?
Please attach an .odt file so we can quickly test. Set to NEEDINFO. Change back to UNCONFIRMED after you have provided the document.
Created attachment 114273 [details] minimal sample demonstrating behaviour
(In reply to Andy from comment #1) > For me not reproducible with LO 4.4.1.2 (Win 8.1) with simple quotation > marks. Maybe a Linux only issue? If you do not mean quotation marks, what > did you mean with "rich quotes"? I don't know if it's a Linux-only issue: I don't have a different OS at hand to try it out elsewhere. As for "rich quotes", I mean quotation marks which do not use the same symbol as the beginning and the end of the quotation, but 2 different symbols. (In reply to Beluga from comment #2) > Please attach an .odt file so we can quickly test. > > Set to NEEDINFO. > Change back to UNCONFIRMED after you have provided the document. Attached file after removing sensitive contents. Unfortunately, the comment where I could previously observe the problem now also contains the letter "ÿ" at the beginning and the end of the quoted text, which was previously not present (compare with previously attached screenshot).
(In reply to Tomislav Nakic-Alfirevic from comment #4) > (In reply to Beluga from comment #2) > > Please attach an .odt file so we can quickly test. > > > > Set to NEEDINFO. > > Change back to UNCONFIRMED after you have provided the document. > > Attached file after removing sensitive contents. Unfortunately, the comment > where I could previously observe the problem now also contains the letter > "ÿ" at the beginning and the end of the quoted text, which was previously > not present (compare with previously attached screenshot). Please attach an .odt file without any problems so we can test saving to .rtf. Thanks.
(In reply to Beluga from comment #5) > Please attach an .odt file without any problems so we can test saving to > .rtf. > Thanks. Not sure I can do that: there wasn't an .odt document to begin with. As I said, I created a new empty document, wrote something in it and saved it directly as an .rtf file. It looked fine on my machine, but the colleague who opened the document on his saw the problem with the quotes (I sat next to him, so I saw it). I closed my .rtf and opened it again and could see the problem on my machine. In the meantime, I have switched to using .odt, but the problem doesn't reveal itself when saving the .odt as an .rtf.
I can not confirm with Version: 4.5.0.0.alpha0+ Build ID: c3087d969671e62182eb049850479e77190ccff4 TinderBox: Linux-rpm_deb-x86_64@46-TDF, Branch:master, Time: 2015-03-22_04:37:00 Version: 4.4.3.0.0+ Build ID: 5151160704492a2c438daa70acef1c8a87d6de55 TinderBox: Linux-rpm_deb-x86_64@46-TDF, Branch:libreoffice-4-4, Time: 2015-03-22_01:39:25 Please test with 4.3.x or 4.4.x, LO 4.2.x is EOL. http://www.libreoffice.org/download/libreoffice-fresh/
Does this maybe have something to do with not having a font on the pc and the use of RTL (language is Arabic). I noticed in attachment 114273 [details] that there is a custom paragraph style which uses Nimbus Mono L. My LO is telling me that I don't have that font, so I did the following: 1. New Text Document. 2. Copied "scramble" from attachment and pasted in new document. 3. Insert -> Comment at the end of "scramble". 4. Typed "test", with quotes in comment. 5. Saved document as rtf. 6. Reopened document. Result: Square symbols in place of quotes. I repeated the test but changed the language of "scramble" to English (UK). When saved and reopened, the quotes appear as normal. I was going to test setting the language to Arabic but use English and Liberation Serif font. I set CTL to Arabic. In the document I had the choice of my default English or Romanian(?). So, I didn't get very far with that. I noticed in the attachment that there is also Rhaeto-Romance as one of the language choices. Windows Version: 4.4.1.2 Build ID: 45e2de17089c24a1fa810c8f975a7171ba4cd432
(In reply to Gordo from comment #8) > Does this maybe have something to do with not having a font on the pc and > the use of RTL (language is Arabic). I noticed in attachment 114273 [details] > [details] that there is a custom paragraph style which uses Nimbus Mono L. > My LO is telling me that I don't have that font, so I did the following: > 1. New Text Document. > 2. Copied "scramble" from attachment and pasted in new document. > 3. Insert -> Comment at the end of "scramble". > 4. Typed "test", with quotes in comment. > 5. Saved document as rtf. > 6. Reopened document. > Result: > Square symbols in place of quotes. > > I repeated the test but changed the language of "scramble" to English (UK). > When saved and reopened, the quotes appear as normal. > > I was going to test setting the language to Arabic but use English and > Liberation Serif font. I set CTL to Arabic. In the document I had the > choice of my default English or Romanian(?). So, I didn't get very far with > that. I noticed in the attachment that there is also Rhaeto-Romance as one > of the language choices. Lot of stuff here, not enough time to try it all out, but in brief: - unlikely to be a font issue as the problem was observed on the machine the document was created on, after the RTF was closed and reopened - RTLs weren't used: Croatian (latin alphabet) - what do fonts have to do with the file format/would you still see square symbols instead of quotes if you had saved the document as an .odt?
@Tomislav: Opening your file in a text editor shows the default language to be deflang1025 which is Arabic. Either that got copied into the document or the rtf parser in LO bugged. When you created your document, did you copy and paste from any other sources? While I was able to recreate the square symbols, it was not from scratch, but from data that might have been created from a bug. So... Could you please attach an odt version of your original rtf attachment? Even if, as you say, the problem doesn't reveal itself when saving the .odt as an .rtf, someone else can either copy the text into an unsaved document to test saving as an rtf or delve into the data of the document. And lastly, see if you can test it with a more recent version of LO. Thanks Set to NEEDINFO. Change back to UNCONFIRMED after you have provided the document.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/FDO/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team This NEEDINFO message was generated on: 2015-10-14
This looks like a duplicate of bug 93896 (it's more recent, but has additional information and the requested .odt file). *** This bug has been marked as a duplicate of bug 93896 ***