Bug 92778 - EPS images stop rendering after short period of time
Summary: EPS images stop rendering after short period of time
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
4.4.4.3 release
Hardware: x86-64 (AMD64) macOS (All)
: medium minor
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Writer-Images
  Show dependency treegraph
 
Reported: 2015-07-16 00:12 UTC by Chris Cameron
Modified: 2023-12-21 03:12 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


Attachments
Sample eps file. (28.64 KB, application/postscript)
2015-07-16 00:12 UTC, Chris Cameron
Details
Example of error on Windows (104.00 KB, image/png)
2015-07-16 00:14 UTC, Chris Cameron
Details
Example of error on OS X (370.60 KB, image/png)
2015-07-16 00:17 UTC, Chris Cameron
Details

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Description Chris Cameron 2015-07-16 00:12:28 UTC
Created attachment 117268 [details]
Sample eps file.

On my Mac, if I insert EPS images (or the same image) several times, rearranging, resizing, and deleting as I go, after 7 or so iterations, all EPS images will stop rendering. After which, I need to restart LibreOffice to have EPS images work again.

On my Windows 8 VM (same LibreOffice version), the same thing happens, but much more quickly.

No other image format seems to do this. I've tried with multiple EPS files, so I don't believe it's a matter file corruption.
Comment 1 Chris Cameron 2015-07-16 00:14:44 UTC
Created attachment 117269 [details]
Example of error on Windows
Comment 2 Chris Cameron 2015-07-16 00:17:41 UTC
Created attachment 117270 [details]
Example of error on OS X
Comment 3 Chris Cameron 2015-07-16 00:21:57 UTC
To better describe how I'm recreating this:

1. Open new document
2. Insert -> Image
3. Select .eps file
4. Resize and place on right side of page
5. Repeat steps #2 and 3
6. Move first image to lower left, resize and move new image to right side of page

etc.

I just insert, resize, move, and delete in order to cycle the images in a 4x4 square. So at no point do I have more than 4 images in the document.
Comment 4 raal 2015-07-16 14:17:05 UTC
Cannot reproduce with Version: 5.1.0.0.alpha1+
Build ID: 9be553f4c61f220ebbe212dc76cb9cce4ae1c106
TinderBox: Linux-rpm_deb-x86_64@46-TDF, Branch:master, Time: 2015-07-13_22:45:19
Comment 5 Buovjaga 2015-07-29 18:58:16 UTC
Could not repro on Ubuntu. Inserted and resized + moved around 8 instances of the file.
For some reason my Windows refuses to render the EPS.. it just shows the file information in a box:
Title: xeq1.dvi
Creator: dvipsk 5.66a
Creationdate: 1991 Aug 15

Ubuntu 15.04 64-bit 
Version: 4.4.4.3
Build ID: 40m0(Build:3)
Locale: en_US.UTF-8
Comment 6 Alex Thurgood 2015-07-30 08:01:45 UTC
Confirming on

Version: 5.0.0.4
Build ID: cf112dc905650fb985306a7a03d2fe3fcc6c978f
Locale: fr-FR (fr.UTF-8)
Comment 7 Alex Thurgood 2015-07-30 08:02:32 UTC
OSX 10.10.4
Comment 8 Alex Thurgood 2015-07-30 08:04:44 UTC
An extra issue is that redraw display corruption occurs if there is only one paragraph in the Writer document. This can be worked around by scrolling down the page or resizing the Writer window. Still, very unprofessional from a UI perspective.
Comment 9 V Stuart Foote 2015-09-11 05:55:04 UTC
Can not confirm with Windows 10 Pro 64-bit and
Version: 5.0.2.1 (x64)
Build ID: 9a18d52abbdfbdc2ac9acebec2b92e7859eb73b7
Locale: en-US (en_US)

Was able to insert a dozen copies of attachment 117268 [details] and scale rotate and arrange them repeatedly, no loss of rendering the EPS with convert/gswin64c preview.

(In reply to Beluga from comment #5)

> For some reason my Windows refuses to render the EPS.. it just shows the
> file information in a box:
> Title: xeq1.dvi
> Creator: dvipsk 5.66a
> Creationdate: 1991 Aug 15
> 

@Beluga, *

On Windows and OS X you need to install ghostscript, and Imagemagick (for its convert program). And optionally pstoedit for EMF/WMF vector handling.  Ghostscript is normally present on Linux builds, and Imagemagick is common there as well.  Not so on Windows nor on OS X. 

Also when setting up for EPS on Windows, you do need to modify PATH environment. On OS X the ghostscript build may require X11 (XQuartz) to be present.
Comment 10 QA Administrators 2016-09-20 10:28:59 UTC Comment hidden (obsolete)
Comment 11 Chris Cameron 2016-10-05 22:40:07 UTC
Can reconfirm this bug, as originally described.

Operating system: OS X 10.11.6
Version: 5.2.1.2
Comment 12 QA Administrators 2017-12-19 03:32:58 UTC Comment hidden (obsolete)
Comment 13 QA Administrators 2019-12-20 03:38:38 UTC Comment hidden (obsolete)
Comment 14 QA Administrators 2021-12-20 04:08:53 UTC Comment hidden (obsolete)
Comment 15 QA Administrators 2023-12-21 03:12:30 UTC
Dear Chris Cameron,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
 
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
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