If a writer document has more than one side it is not possible to print it via a Fax-Printer. If it is single-sided it works. I'm using the "Microsoft Shared Fax Driver" on a PC with Windows 7 Professional (64bit). I tested it with LibreOffice v4.2.4.2 and v5.0.0.5. A simple Writer Document which consists of 2 words on two pages (e.g. "hello <manual FormFeed> world") produces a corrupt fax-preview (tiff). My steps to install the local faxprinter on Windows 7: open the "control panel" -> select "Programs and Features" -> "Turn Windows Features On or Off" -> expand "Print and Document Services" -> set the check mark by "Windows Fax and Scan" -> reboot The same strange behaviour I had with OpenOffice v4.1.1 - it was possibly patched in OO (see https://bz.apache.org/ooo/show_bug.cgi?id=122984 - Title: "Faxes longer than one side wont' work (I guess wrong TIFF is created)"). Maybe it could be fixed. Greetings Michael
Created attachment 118182 [details] Tiff file generated by Fax printer. Hi Michael, thanks for reporting. Works for me with fax in Win10x64, updated from Win7. Version: 5.0.1.2 (x64)Build ID: 81898c9f5c0d43f3473ba111d7b351050be20261 Attached the tiff file created by Fax printer. Have you the issue, from other apps?, e.g. exporting to a pdf file and print to Fax printer from pdf viewer.
Created attachment 118186 [details] Tiff file generated by Fax printer (Win7pro)
There's no fax-printing problem when I export my two-sided helloworld.odt to a PDF-File. It works also for a multi-sided wordpad- or notepad-document. My Win7 is up-to-date (registered for Win10 but not upgraded yet). In the Issue 122984 of Apache OpenOffice Bugzilla (see my previous link) the same procedure was discussed. Please read the last comments of "Armin Le Grand". He wrote that a PrintJob for every single page caused this behaviour. Maybe it's a PrintJob-Problem with the MS Shared Fax Driver on Windows 7, but I seems to be fixable. The OpenOffice Target Milestone was 4.2.0, but it was never released. Attached the corrupted tiff file created by MS Fax printer - see Comment 2. Thanks.
As I can't reproduce, changed the status to unconfirmed, so let's someone else testing it.
Armin, maybe your patch from https://bz.apache.org/ooo/show_bug.cgi?id=122984 can be integrated into LO? Thanks
@raal: Taking a look...
With bugdoc from comment 1 and opened in Office I get a Draw, that prints just one page. With IrfanView I see that the TIFF has two pages, 2nd one with load error. With bugdoc from comment 2 I get an immediate 'format error' in Office and IrfanView. How exactly to reproduce the error? Please add a step-by-step description.
Hello, here my current system configuration: - OS: Windows 7 Professional 64 bit, german (with latest updates, but not yet upgraded to Win10prof) - LibreOffice: Version: 5.1.1.3, Build-ID: 89f508ef3ecebd2cfb8e1def0f0ba9a803b88a6d, CPU-Threats: 2; BS-Version: Windows 6.1; UI-Render: Standard; , Gebietsschema: de-DE (de_DE) 1. For installing the faxprinter for Win7 please see my first post (<https://bugs.documentfoundation.org/show_bug.cgi?id=93669#c0>) 2. start LibreOffice after system reboot 3. create an empty Writer document 4. create at least 2 pages ... e.g. write "hello" on the first page (+form-feed) and "world" on the second page 5. open the print dialog and select the printer "Fax" ("Microsoft Shared Fax Driver", "SHRFAX:") 6. use default printer options and properties (paper format: A4 / quality: normal (200x200 DPI) / orientation: portrait) 7. press OK and 2 pages will be printed (a small "print-info"-window is shortly displayed) 8. a fax dialog appears with an attached (and corrupted!) TIFF file like '1D1962108342F.tif' (also placed in users %TEMP%-directory) ... single-sided documents = okay / multi-sided documents = corrupt By the way - there are no problems with TIFF-preview under WinXP professional. Greetings Michael
Hi Michael, I'll take a look...
Michael, took a 2nd look. The patch mentioned in description (orig from me) is already integrated in LO code, so this will not make it better. With the other findings I would say that the MS fax printer driver just produces invalid formats, nothing we could do anything against. Sorry, but not our bug.
But ohter applications such as Adobe Acrobat Reader, WordPad, Notepad++ support the printing of such documents via MS fax printer. I mentioned that I use exported PDFs as workaround for faxing multisided documents. Does Open-/LibreOffice print in a different way? Michael
That is a valid point. This means that with the mentioned other apps, you can create valid TIFFs using the MS service? Please confirm this, have not seen this important point anywhere above.
Yes, I can confirm it. I have successfully printed multisided TIFF previews via MS fax printer with WordPad, Notepad, FireFox, PDF-Viewer (Acrobat Reader and PDF-Xchanger Viewer) and NotePad++ (all under Windows 7 Professional 64bit).
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20161108
Hello, the problem with the MS Shared Fax Driver is still present. Under Windows 7 Professional 64 bit, german (with latest updates) it is not possible to print/create multisided Fax-TIFFs (LibreOffice v5.2.3.3). The result is always a corrupt TIFF preview. However, multi-page documents can easily be "faxed" with other applications such as Adobe Acrobat Reader or Wordpad. Greetings Michael
Working Fine with LibreOffice 6.0.2,cannot able to Reproduce this issues... Kindly check
Dear Michael, Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Created attachment 141950 [details] Tiff file generated by Fax printer (Win7pro 64bit, LibreOffice v6.0.3.2) Tested today - but still the same result (LibreOffice v6.0.3.2 / Windows 7 Professional 64 bit, german, with latest updates). Greetings Michael
According to me maybe if an author report has more than one side it is not possible to print it through a Fax-Printer. If it's far single-sided it works. You can discuss this matter with printer service team and also visit this link https://www.printererrorrepair.com/canon-customer-service/ for more information.
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hi, I also face the same problem while we can print a document later on. But now I am able to make a print from my printer. For the solution, you can also visit Epson Support they can provide the best service.
Comment on attachment 118182 [details] Tiff file generated by Fax printer. To create faxable TIFF files with Document Conversion Service (DCS); a user simply installs the DCS program on a server, then installs any needed third-party applications, like Microsoft Word for DOC, RTF and TXT files or Adobe Reader for PDF files and can use either the Command Line Utilities. https://www.epsonsupport247.com/epson-0x97-error-fix/
It is one of the main problems that most of the users get trouble regarding with the printing multi-sided document via Fax- Printer. They can't able to handle the process in an efficient manner. So there may some system generated issues like https://epsonsupports.net/blog/fix-epson-error-code-0x97/ that definitely recovered by them.
Hello Michael, A new major release of LibreOffice is available since this bug was reported. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
No changes. Still the same problem - the TIF-File won't opening (Windows 7 Professional 64 bit, german, with latest updates). LibreOffice (portable) Version: 6.1.4.2 Build-ID: 9d0f32d1f0b509096fd65e0d4bec26ddd1938fd3 CPU-Threads: 2; BS: Windows 6.1; UI-Render: Standard; Gebietsschema: de-DE (de_DE); Calc: group threaded Greetings Michael
I confirm the bug. Windows 7, LibreOffice 6.2.0.3 If the document contains of 1 page, the fax is sent OK. If it contains of more than 1 page, the built tiff is empty (as to see in windows fax protocol). It is reproducible in easy extreme case also, if page 1 is 1 short text following by eject to next page and page 2 contains 1 word. If I export the same document to pdf and send this by Acrobat Reader, all is OK via MS fax printer. Gisbert.
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that may be a legitimate factor. which means that with the noted other apps, you could create legitimate TIFFs the usage of the MS service? Please confirm this, have not visible this important point everywhere above. Also, get in touch Our best Freelance Web Designer Dubai service for more information Visit as https://uaewebsitedevelopment.com/freelance-web-designer-dubai/
It is to confirm for 6.3.2 also
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Now I've tested in Windows 10 and LibreOffice 6.3.3.2 (x64). The full fax containing of 4 pages is sent.
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(In reply to Gisbert Juch from comment #31) > Now I've tested in Windows 10 and LibreOffice 6.3.3.2 (x64). The full fax > containing of 4 pages is sent. Let's close it as RESOLVED WORKSFORME then
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