Created attachment 118231 [details] Sample addresses for Mail Merge Wizard. The data is copied from a file that was downloaded from another Internet location here: http://spreadsheetpage.com/index.php/file/mail_merge_demo/ Running the Mail Merge wizard in LibreOffice 5 Writer hangs on "Step 5: Adjust Layout" and requires user to force-quit the program. On Windows 7, this step will not hang, but the expected preview frame inside the left panel does not show. In addition (on Windows), once user steps forward to Step 6 and then decides to click "Go back", the wizard moves to Step 4 and Step 5 is greyed out and inaccessible from that point on. Steps to reproduce the problem for OS X: 1. Open LibreOffice and start a new Writer Document. 2. Click on Tools, Mail Merge Wizard. 3. Select "Start from a template" radio button 4. Click "Browse" button 5. Select "Business Correspondence" from Categories and "Modern Business Letter" from the Templates list. Then click "ok" 6. Click "Next" 7. Choose "Letter" and click "Next" 8. Click "Select Address List..." 9. Click "Add..." 10.Browse to the file containing the address data (you can use the spreadsheet I attached to this bug report) 11.Select the newly added file data source and click "Ok" 12.Verify that item "4. Check if the address data matches correctly" has all the fields properly mapped (if you use the attached file, they should all be populated now) 13.Click "Next" 14. Leave all things as is on the "Create a salutation" wizard page (Step 4) and click "Next" At this point, the wizard will move to Step 5 and display "Adjust Layout" panel. It will show several fields towards the left side of the right panel area. The right side of the right panel area should normally display a Preview window. Instead, LibreOffice 5 will now become unresponsive and a spinning "Beach Ball" will appear, indicating that the application is not responding. It will stay like this until the user force-quits LibreOffice. On Windows 7, this step will also look exactly the same with no preview showing in the right side of the right panel, but LibreOffice will allow user to continue the wizard. So on Windows 7, follow the next steps to see the other odd behavior which I think may be related to this bug: 15.The wizard is now on "Step 6: Edit Document". At this point, the list of steps in the left panel show "Step 5. Adjust Layout" as greyed out. Click "Back" button 16.The wizard will step over "Step 5" straight back to "Step 4". User will expect to be back on "Step 5" instead. 17.Click "Next". The wizard will step over "Step 5" again straight to "Step 6" On Windows 7, if the user continues with the wizard, properly merged documents will be created. On OS X, the wizard cannot be completed and the user is left without any merged document(s). I am using the version indicated in this bug report (5.0.1.2 release) on both OS X (Yosemite) and Windows 7 SP1.
I would like to add that I have tested LibreOffice 4.4.5 on the same OS X Yosemite and Windows 7 computers, and the Wizard does not hang on "Step 5" and shows a mostly white preview frame in the right side of the right panel, representing a page and showing the location of the Address block and where the salutation would go on the page. That is the expected behavior. There is a possibility that this bug is a duplicate of bug #65743 (https://bugs.documentfoundation.org/show_bug.cgi?id=65743) for LibreOffice 4.4.0, which has been flagged as verified and fixed for LibreOffice 4.4.1.
FYI Regarding the attached spreadsheet: It is not the original file that was downloaded from referenced URL. Instead, I have copied just the data portion into a new spreadsheet since the original file contained other sheets and also macros and I wanted to keep the spreadsheet as clean as possible.
I can reproduce this issue on Version: 5.0.0.5 Build ID: 1b1a90865e348b492231e1c451437d7a15bb262b Locale : fr-FR (fr.UTF-8)
Tested on OSX 10.10.5
@Caolan : seems like bug 65743 has resurfaced again, possibly in a different manifestation, but at same place in wizard UI
Wizard does indeed go to completion on Version: 4.4.5.2 Build ID: a22f674fd25a3b6f45bdebf25400ed2adff0ff99 Locale: fr.UTF-8
Wizard also completes correctly in Version: 5.0.0.2 Build ID: a26d58f11b99b6aeddf7f7884effea188cc6e512 Locale: fr-FR (fr.UTF-8) so bibisect range between 5.0.0.2 and 5.0.0.5
I am currently testing this with LibreOffice 5.0.1.2 on Ubuntu 14.04 64-bit Linux, and the wizard does not crash or hang as on OS X, but it behaves exactly as the Windows 7 version in that it doesn't show a preview on Step 5 and after stepping forward to Step 6, Step 5 becomes inactive and any step back and then forward will skip over Step 5. So exactly like under Windows 7. But at least no hang like under OS X. But I bet that the OS X build just doesn't handle whatever is causing the preview to not appear in the other platforms gracefully. I bet it is all related. But a developer familiar with all three platforms would have to determine that.
Oliver Specht committed a patch related to this issue. It has been pushed to "master": http://cgit.freedesktop.org/libreoffice/core/commit/?id=a1fd97308d7fc7a35a5def1e15a05099dba90f91 tdf#93719: handle 'HideWhitespace' in SwXViewSettings It will be available in 5.1.0. The patch should be included in the daily builds available at http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: http://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.
Thank you Oliver. Once the build is available for Mac OS X I will test again and report back.
Is this fixed?
TESTING with LO 5.2.0.0.alpha1+ OS Version: Mac OS X 10.10.5 Build: 2016-05-11_01:01:27 (In reply to Kay Wrobel from comment #0) > Steps to reproduce the problem for OS X: > > 1. Open LibreOffice and start a new Writer Document. > 2. Click on Tools, Mail Merge Wizard. > 3. Select "Start from a template" radio button > 4. Click "Browse" button > 5. Select "Business Correspondence" from Categories and "Modern Business > Letter" from the Templates list. Then click "ok" > 6. Click "Next" > 7. Choose "Letter" and click "Next" > 8. Click "Select Address List..." > 9. Click "Add..." > 10.Browse to the file containing the address data (you can use the > spreadsheet I attached to this bug report) [ attachment 118231 [details] ] > 11.Select the newly added file data source and click "Ok" > 12.Verify that item "4. Check if the address data matches correctly" has all > the fields properly mapped (if you use the attached file, they should all be > populated now) > 13.Click "Next" > 14. Leave all things as is on the "Create a salutation" wizard page (Step 4) > and click "Next" > > At this point, the wizard will move to Step 5 and display "Adjust Layout" > panel. It will show several fields towards the left side of the right panel > area. The right side of the right panel area should normally display a > Preview window. Instead, LibreOffice 5 will now become unresponsive and a > spinning "Beach Ball" will appear, indicating that the application is not > responding. It will stay like this until the user force-quits LibreOffice. CONFIRMED -- unresponsiveness persists with daily build.
Reassinged to default - cannot reproduce here due to a lack of a MAC ;)
Step 5 on 5.1.3.2 and 5.0.6.3 seems really bugged. On Linux it crashes is the parameters are invalid or if you press Align text to body, and when you press Next instead of Enter to advance to steps 6. It's fixed on 5.2.0.0 and 5.3.0.0
TESTING with LO 5.2.0.2 OS Version: Mac OS X 10.10.5 (In reply to Robinson Tryon (qubit) from comment #12) > > 1. Open LibreOffice and start a new Writer Document. > > 2. Click on Tools, Mail Merge Wizard. > > 3. Select "Start from a template" radio button > > 4. Click "Browse" button > > 5. Select "Business Correspondence" from Categories and "Modern Business > > Letter" from the Templates list. Then click "ok" > > 6. Click "Next" > > 7. Choose "Letter" and click "Next" > > 8. Click "Select Address List..." > > 9. Click "Add..." > > 10.Browse to the file containing the address data (you can use the > > spreadsheet I attached to this bug report) > > [ attachment 118231 [details] ] > > > 11.Select the newly added file data source and click "Ok" > > 12.Verify that item "4. Check if the address data matches correctly" has all > > the fields properly mapped (if you use the attached file, they should all be > > populated now) > > 13.Click "Next" > > 14. Leave all things as is on the "Create a salutation" wizard page (Step 4) > > and click "Next" > > > > At this point, the wizard will move to Step 5 and display "Adjust Layout" > > panel. It will show several fields towards the left side of the right panel > > area. The right side of the right panel area should normally display a > > Preview window. Step 5 appears as expected. > > Instead, LibreOffice 5 will now become unresponsive and a > > spinning "Beach Ball" will appear, indicating that the application is not > > responding. It will stay like this until the user force-quits LibreOffice. LibreOffice does not become unresponsive, HOWEVER when I click the 'Finish' button, the document disappears and I get a message box with "Due to an unexpected error, LibreOffice crashed" It's not immediately obvious to me if these are two different bugs, or just two different displays of the same underlying issue, so I'll leave this bug filed in NEW. Oliver: Thoughts?
Using Libre Office 5.2.7.2 and 5.3.2.4, I was trying to print labels in mail merge and I tried on two different computers When going to the Mail Merge, it would go to page 4 but not skip page 5 and go on to page 6. Clicking the NEXT button would not do anything. Finish gave me the label sheet but only with the Field info and not the information from the data base. Viewing the Data information showed the right source. Tried from a few different data bases but with the same results. I downloaded Open Office 4.1 and printed the labels with ho problem. I had used Open Office before but had changed over to Libre Office. I am disappointed that I could print labels by Mail Merge in Open Office but not Libre Office.
Confirming that bug still present on LO 5342 OSX 10.12.6 Enclosing Apple Stack trace
Created attachment 134765 [details] Apple stack trace at hang
I do not get a hang on the adjust layout step, so resolving this as works for me Version: 6.0.2.1 Build ID: f7f06a8f319e4b62f9bc5095aa112a65d2f3ac89 CPU threads: 2; OS: Mac OS X 10.12.6; UI render: default; Locale: en-US (en_US.UTF-8); Calc: group