Bug 93955 - Help Pages not Displayed for Main Items of Menu
Summary: Help Pages not Displayed for Main Items of Menu
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Documentation (show other bugs)
Version:
(earliest affected)
Inherited From OOo
Hardware: All All
: medium normal
Assignee: Not Assigned
URL: https://bz.apache.org/ooo/show_bug.cg...
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-09-05 22:50 UTC by Harald Koester
Modified: 2024-03-15 05:00 UTC (History)
3 users (show)

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Crash report or crash signature:


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Description Harald Koester 2015-09-05 22:50:01 UTC
In order to reproduce the bug:

Case A: Local help installed.

[1] Start LibreOffice and create a new text file.
[2] Click “Format” in the menu. The items of the "Format" menu are displayed.
[3] F1. An empty help page is displayed. Expected: The help page for the menu item “Format” should be displayed. 

The expected page exists, because:
[2] Click “Format” in the menu. The items of the "Format" menu are displayed.
[3] Esc. The items of the menu item “Format” are no longer displayed, but “Format” is still highlighted.
[4] F1. The correct help page is opened.


Case B: No local help installed:

[1] Start LibreOffice and create a new text file.
[2] Click “Format” in the menu. The items of the "Format" menu are displayed.
[3] F1. In your browser a page is opened with a hint that there is no text in that page. Expected: Opening of the help page for the “Format” menu in your browser. 

The expected page exists, because:
[2] Click “Format” in the menu. The items of the "Format" menu are displayed.
[3] Esc. The items of the menu item “Format” are no longer displayed, but “Format” is still highlighted.
[4] F1. The correct help page is opened in your browser.


Not for all main menu items a help page is opened after you pressed the Esc key. For example this is the case with the main menu item “File”.
Comment 1 Yousuf Philips (jay) (retired) 2015-09-14 17:11:42 UTC
I can confirm the behaviour in 5.0 daily and 4.2.8.

@Regina: Any insight on this?

Version: 5.0.3.0.0+
Build ID: 88ca0c91484350b60c6a10a7a1ef570d83560df1
TinderBox: Linux-rpm_deb-x86_64@46-TDF, Branch:libreoffice-5-0, Time: 2015-09-09_11:11:30
Locale: en-US (en_US.UTF-8)
Comment 2 Regina Henschel 2015-09-14 20:13:53 UTC
No insights, but I have found the corresponding issue for OpenOffice, see URL.
Comment 3 Regina Henschel 2015-09-14 21:36:30 UTC
I see the error already in OOo2.4.3.

The error happens not only when the top-level menupopup is opened, but in the same way when a submenu menupopup is opened.
Comment 4 QA Administrators 2016-09-20 10:32:21 UTC Comment hidden (obsolete)
Comment 5 Harald Koester 2016-10-09 15:49:30 UTC
Bug still exists in version 5.2.2 with Win7.

But the procedure in order to display the existing help page of the original description does not work since version 5.1.0. If you click Esc at step 3 the main menu item "Format" is no longer highlighted and hence the help page can't be opened at step 4. I think this is intended in order to save one user step in other use cases. In order to get the right page you have to use the search function of the local or online help.
Comment 6 Buovjaga 2018-11-19 17:22:29 UTC
Still repro with new help (6.2 beta1). Goes to text/swriter/main0000.html
Comment 7 John 2024-03-10 20:35:31 UTC
The help pages correctly display in version 24.2.1.
Comment 8 Buovjaga 2024-03-15 05:00:11 UTC
Yes, problem seems gone.

Version: 24.8.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 173bf8bf8b8e485691f8f0b4b33da0a139babc34
CPU threads: 8; OS: Linux 6.7; UI render: default; VCL: kf6 (cairo+wayland)
Locale: fi-FI (fi_FI.UTF-8); UI: en-US
Calc: threaded