Bug 94050 - Printing in rc 5.0.2.1. not in all colors and impress handout no background printed
Summary: Printing in rc 5.0.2.1. not in all colors and impress handout no background p...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
5.0.2.1 rc
Hardware: All Windows (All)
: high major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-09-09 09:15 UTC by Maarten
Modified: 2017-08-30 19:31 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
original file (365.31 KB, application/vnd.ms-powerpoint.presentation.12)
2015-09-18 19:27 UTC, Maarten
Details
actual print output om impress and screenshot of preview pane (224.57 KB, application/pdf)
2015-09-23 10:56 UTC, Maarten
Details
The colors with wrong names (14.96 KB, image/png)
2016-05-05 15:59 UTC, Tapani Kuusisto
Details

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Description Maarten 2015-09-09 09:15:19 UTC

    
Comment 1 Maarten 2015-09-09 09:18:34 UTC
In writer and impress not all colors are printed.. besides that, there were strange inkmarks when printing in writer on top of page. LO version = 5.0.2.1 
Problems were this big that i deleted this rc and went back to version 5.0.1.2.. Then there is no problem..
Comment 2 Buovjaga 2015-09-18 10:28:58 UTC
So how can we reproduce the problem? Will you attach a file or describe what colors we need to use?

5.0.2.2 test builds should be up shortly.

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the information.
Comment 3 Maarten 2015-09-18 19:27:53 UTC
Created attachment 118836 [details]
original file


Ok.. so i installed the latest release candidate (lo 5.0.2rc1) on a windows 7 machine and a windwos 10 machine (both 64 bit). In both cases i openened a powerpoint document (.pptx). Opening went fine, no problems, sheets looked all like the should look like in microsoft office. All slides in presentation were in color (like in orignal presentation) I printed one sheet (which was in color) but the printout was in black and white and there were no background color on the print (not any). I saved the powerpoint as an opendocument file in lo 5.0.2rc1 (.odp). I again printed the sheet and still no colors. On the windows 10 machine i made same steps (only printed a handout) Same problem: slides and handouts were shown on monitor, and in also to be seen printdialogue. However, the true prints weere only ion black and white. I decedid to uninstall and change back to LO 5.0.1(.2). There i openend again the file and in both operating systems, on both machines, the presentation had no problem being printed in color (like shown on the screen). I cannot send any printscreen or something like that, because i change the latest rc for the stable one before it. 
I hope you know have enough info In attachment i send the original file the problem occurred with.Please feel free to ask if you have any more questions! 
Maarten
Comment 4 Maarten 2015-09-23 10:56:08 UTC
Created attachment 118965 [details]
actual print output om impress and screenshot of preview pane
Comment 5 Buovjaga 2015-09-28 08:12:07 UTC
The garbage at the top is the same as bug 94428.

I printed the first slide with my HP printer and it had all the colors.

Win 7 Pro 64-bit, Version: 5.0.2.2 (x64)
Build ID: 37b43f919e4de5eeaca9b9755ed688758a8251fe
Locale: fi-FI (fi_FI)
Comment 6 Tapani Kuusisto 2016-05-05 15:54:58 UTC
(In reply to Buovjaga from comment #2)
> So how can we reproduce the problem? Will you attach a file or describe what
> colors we need to use?
> 
> 5.0.2.2 test builds should be up shortly.
> 
> Set to NEEDINFO.
> Change back to UNCONFIRMED after you have provided the information.

Version 5.1.1.2, writer wouldn't print black text, only the highlight color (yellow). Also the names of the colors were a bit off...
Comment 7 Tapani Kuusisto 2016-05-05 15:59:10 UTC
Created attachment 124869 [details]
The colors with wrong names
Comment 8 Buovjaga 2016-05-05 16:22:34 UTC
Tapani: you have to create new reports for your different issues.
Comment 9 tommy27 2017-01-18 11:46:16 UTC
LibO 5.2.4.2 is out.
please give an update of this bug status.

if bug persist revert status to UNCONFIRMED
if is gone change it to RESOLVED WORKSFORME
Comment 10 QA Administrators 2017-07-27 12:06:22 UTC Comment hidden (obsolete)
Comment 11 QA Administrators 2017-08-30 19:31:33 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170830