Bug 94176 - Complete freeze in RDP (Remote Desktop) sessions / Normal use just fine
Summary: Complete freeze in RDP (Remote Desktop) sessions / Normal use just fine
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
4.3.7.2 release
Hardware: x86 (IA32) Windows (All)
: medium major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-09-13 00:35 UTC by bzzz
Modified: 2016-03-06 17:51 UTC (History)
1 user (show)

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Description bzzz 2015-09-13 00:35:56 UTC
Hi,

I just noticed that I cannot use LO Calc properly via RDP session. Setup:
Target/Host PC uses Win7 x32 + LO 4.3.7 DE / upgraded to current 4.4.5 EN-GB during testing
Client PC uses Ubuntu 14.04 LTS + KRDC 4.13.0 + LO 4.2.8.2 from Ubuntu Repos

Events: I transferred some 100 cells of plain data from an editor of the client to the host PC running Excel 2013, which worked fine. Upon noticing that this information is not intended for workgroup sharing (for which I have to use Excel), I felt the urge to use LO Calc instead. I therefore pasted the exact same data into 4.3.7. A Calc window was already opened in background from a local session, I just pressed Ctrl-V. Didn't notice if the window was frozen or not, I just pressed the Hotkey after clicking the window.

a) RDP session crashed completely
b) After session restart, LO was frozen and had to be killed by task manager
c) I never was able to select a different cell than the default one when starting a new instance of LO calc, nor use the menu, type in something, etc. The main starter menu however works fine, same with the Base network wizard.

On upgrading to a current 4.4.5 from the website, this didn't change. I can start up LO Calc, Writer, Impress, Draw, everything looks fine but freezes immediately after start-up. All of them have to be killed by task manager, there is no reaction to clicks whatsoever. Every other application on the PC works fine, just LO is freezing. LO document recovery pops up as it should.

I set severity to major, as this is a 100% blocker on the entire LO, but in a rare usage case. Feel free to change it ;)

92576 might be related, dunno, doesn't say much about freezes apart from the bug title.
Comment 1 Buovjaga 2016-03-02 20:31:59 UTC
Does it still happen with 5.1.1 (will be released this week)?
Comment 2 bzzz 2016-03-06 10:52:37 UTC
Don't know, configuration is no longer in use, I left the place half a year ago...
Comment 3 Buovjaga 2016-03-06 17:51:28 UTC
Ok, I guess we have to close this :(