Bug 94268 - LO hangs when producing labels
Summary: LO hangs when producing labels
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.0.0.5 release
Hardware: Other Windows (All)
: medium major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: corruptProfile
Depends on:
Blocks:
 
Reported: 2015-09-16 10:40 UTC by Peter Toye
Modified: 2015-12-18 10:22 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Peter Toye 2015-09-16 10:40:43 UTC
LO 5.0.0.5 hangs when producing a label page.

To reproduce:

New|Label
Select Avery L7651 template
Uncheck the "Addresses" box
Enter some text
Click "New Document"
Wait 5 minutes or until bored.
Click "Cancel"
The cursor shows the hourglass and "not responding" is added to the main LO window
A blank untitled document appears (sometimes)
Wait until bored again
Kill LO with Task Manager

This bug does not happen with Open Office 4.1.1, fortunately for me.
Comment 1 raal 2015-09-16 19:37:23 UTC
I can not confirm with version: 5.0.1.2 (x64). Please try with version 5.0.1.2, http://www.libreoffice.org/download/libreoffice-fresh/
Comment 2 tommy27 2015-09-17 04:53:42 UTC
status NEEDINFO until Peter Toyle retests with 5.0.1.2
then give feedback if bug is still there (set back status to UNCONFIRMED) or is gone (RESOLVED WORKSFORME)
Comment 3 Peter Toye 2015-09-17 11:31:36 UTC
Thanks Raal and Tommy.

It's the same with 5.0.1.2. Also I tried safe mode with 5.0.0.5 and it's the same, so the problem shouldn't be a rogue driver.
Comment 4 Buovjaga 2015-09-20 12:55:14 UTC
Brand: Avery A4
Type: L7651 Mini address

Works fine here.

We have this trick for unreproducable weirdness: https://wiki.documentfoundation.org/UserProfile#Resolving_corruption_in_the_user_profile

Win 7 Pro 64-bit, Version: 5.0.1.2 (32-bit)
Build ID: 81898c9f5c0d43f3473ba111d7b351050be20261
Locale: fi-FI (fi_FI)
Comment 5 Peter Toye 2015-10-12 08:55:56 UTC
Sorry I've not answered before - a house move rather delayed things.

Resetting my profile stopped the hang. Now I've got to try putting things back bit by bit to see where the problem was. This may take some time...

Thanks very much Beluga for this tip.
Comment 6 Buovjaga 2015-10-12 09:31:56 UTC
I'll set this to WFM and add the whiteboard corruptProfile, which was just suggested on the mailing list: http://lists.freedesktop.org/archives/libreoffice-qa/2015-October/009104.html
Comment 7 Robinson Tryon (qubit) 2015-12-18 10:22:25 UTC
Migrating Whiteboard tags to Keywords: (corruptProfile)
[NinjaEdit]