Created attachment 118776 [details] Screenshot of the error Writer, Calc and other LibreOffice components doesn't run on Windows XP SP2. When started from Start Menu message box is shown with following error: The procedure entry point GetLogicalProcessorInformation could not be located in KERNEL32.dll Attached is screenshot with Windows XP SP2 version. downloaded from here: http://donate.libreoffice.org/home/dl/win-x86/5.0.1/en-US/LibreOffice_5.0.1_Win_x86.msi system requirements stated here: https://www.libreoffice.org/get-help/system-requirements/ Best regards
*** Bug 94285 has been marked as a duplicate of this bug. ***
Note http://www.microsoft.com/en-us/WindowsForBusiness/end-of-xp-support: > After 12 years, support for Windows XP ended April 8, 2014. There will be no > more security updates or technical support for the Windows XP operating > system. [...] After April 8, 2014, Microsoft will no longer provide security > updates or technical support for Windows XP. Security updates patch > vulnerabilities that may be exploited by malware and help keep users and their > data safer. PCs running Windows XP after April 8, 2014, should not be > considered to be protected [...]
Björn, I am aware of Microsoft's end of support for Windows XP but it has nothing to do with this bug. System requirements for LibreOffice clearly states that it can run on Windows XP SP2 but that is not the case. Something needs to change... This should be fixed, or LibreOffice requirements should be adjusted accordingly. In case of not supporting Windows XP anymore requirements page should be revised and installer should fail gracefully when trying to install on Windows XP. Best regards
*** This bug has been marked as a duplicate of bug 92624 ***
Clearly, those two bugs are not identical. It is visible in two screenshots that error messages are different and even dll is different. Please recheck those screenshots. Thanks
5.0.2.2 release is out and replaces 5.0.1 did things change with the latest one?
Don't you need to upgrade to sp3 on xp ? This seems to be the minimum requirement for visual c++, if compiled with visual studio. https://support.microsoft.com/en-us/kb/2661358
@MM does this imply that this is NOTABUG or NOTOURBUG?
(In reply to tommy27 from comment #8) > @MM > does this imply that this is NOTABUG or NOTOURBUG? If the reporter upgrades to xp sp3 and the program works, it's NOTABUG. Then the LO minimal system requirements should be changed as well. I don't know which compiler you use to compile LO or which part of the program makes use of the VC++ libs, but this would be the most logical, for the moment.
ok, let's set status to NEEDINFO until reporter upgrades to sp3 and retests.
Tested again with 5.0.2.2 on XP SP2 and error is still there - LO doesn't work on XP SP2. Unfortunately, I can't upgrade that machine to SP3 but hope to get some time and test this in VM. Will report back with my findings...
I can report that 5.0.2.2 version DOES work on XP SP3, everything starts up as intended. This probably means that requirements page needs updating to clearly state minimum is XP SP3, and installer needs change so it doesn't install on lesser version then XP SP3... I could help with both of those changes if someone can direct me to correct repository !? Also, do we need two new issues for incorrect system requirments on (https://www.libreoffice.org/get-help/system-requirements/) and for installer to fail on lesser version then XP SP3?
(In reply to b0 from comment #12) > > This probably means that requirements page needs updating to clearly state > minimum is XP SP3, and installer needs change so it doesn't install on > lesser version then XP SP3... I could help with both of those changes if > someone can direct me to correct repository !? > > Also, do we need two new issues for incorrect system requirments on > (https://www.libreoffice.org/get-help/system-requirements/) and for > installer to fail on lesser version then XP SP3? Maybe you wanna close this one as RESOLVED and report the other issues.
(In reply to b0 from comment #12) > I can report that 5.0.2.2 version DOES work on XP SP3, everything starts up > as intended. > > This probably means that requirements page needs updating to clearly state > minimum is XP SP3, and installer needs change so it doesn't install on > lesser version then XP SP3... I could help with both of those changes if > someone can direct me to correct repository !? > > Also, do we need two new issues for incorrect system requirments on > (https://www.libreoffice.org/get-help/system-requirements/) and for > installer to fail on lesser version then XP SP3? Qubit, could you change https://www.libreoffice.org/get-help/system-requirements/ ?
let's set this as RESOLVED WORKSFORME users should use XP SP3 and we should change the requirements page indicating that XP SP2 is no supported
(In reply to raal from comment #14) > > This probably means that requirements page needs updating to clearly state > > minimum is XP SP3, System Requirements page updated. > and installer needs change so it doesn't install on > > lesser version then XP SP3.. Now that the sys req page is updated, I see that as a nice-to-have, but a low priority. > > I could help with both of those changes if > > someone can direct me to correct repository !? Sure, definitely! To get started with modifying the code so it doesn't install on SP2 anymore, I'd start by taking a look at the documentation for getting started with Development here: https://wiki.documentfoundation.org/Development You can also hop onto Freenode IRC and introduce yourself in the #libreoffice-dev IRC channel.
(In reply to Robinson Tryon (qubit) from comment #16) > Sure, definitely! To get started with modifying the code so it doesn't > install on SP2 anymore, I'd start by taking a look at the documentation for > getting started with Development here: > https://wiki.documentfoundation.org/Development If I may add my 2 cents, it would also be good if the Update checker takes into account this information https://bugs.documentfoundation.org/show_bug.cgi?id=65128 These are problems that affected Windows 2000 then, is now affecting Windows XP SP2 and will probably affect Windows XP SP3 and Vista in the short term...
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5.0.2.2 release is out. https://spanishdictionary.cc/
I am aware of Microsoft's end of support for Windows XP but it has nothing to do with this bug > https://livingtricky.com/how-to-win-a-free-iphone/
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