Bug 95042 - Printing causes program to crash
Summary: Printing causes program to crash
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
5.0.2.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-10-14 09:32 UTC by David Boudville
Modified: 2016-10-10 11:12 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description David Boudville 2015-10-14 09:32:22 UTC
Attempting to print a document or spreadsheet will cause the associated program to crash. Program terminates and launches document recovery dialogue.

Graphics in PDF export are the wrong size, the graphics looks expanded within the image box.

I am using version 5.0.2.2 (x64) upgraded from 5.0.1.2. Original install was 4.1.3. Windows 10 upgraded from Windows 8.1. Intel i7 processor with 12 GByte RAM.
Comment 1 Buovjaga 2015-10-14 17:16:47 UTC
If the crash happens with any document, you could try this: https://wiki.documentfoundation.org/UserProfile#Resolving_corruption_in_the_user_profile

For the PDF issue you should open a new bug report.

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists after profile rename. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 2 Xisco Faulí 2016-09-11 20:36:20 UTC Comment hidden (obsolete)
Comment 3 Xisco Faulí 2016-10-10 11:12:47 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010