I've installed the help files for my locale (en-GB), and as far as I can see they installed correctly - there's a folder C:\Program Files (x86)\LibreOffice 5\help\en-GB on my machine. But typing F1 or clicking on the help menu item goes to the online web page. I've tried resetting my profile but this doesn't help. The Ask forum suggests that this is a bug. Using Windows 7 (64 bit) Home premium.
Windows 8.1 here, I think I'm running en-US. Hitting F1 doesnt open it in a browser, opens it offline for me.
Linux & Mac OSX do have a sort of built-in help pages, so pressing F1 just opens the help pages. Try to reinstall the LibreOffice (and possibly delete the built-in help) and then check again. If something goes wrong, please comment here again.
I've removed and reinstalled LO and the help files. No change - F1 still takes me to the online help page.
(In reply to Jeffrey from comment #1) > Windows 8.1 here, I think I'm running en-US. > > Hitting F1 doesnt open it in a browser, opens it offline for me. Go to the Help|About menu item - it tells you (well, it tells me) which locale you're using. Mine definitely says en-GB.
I noted: - You have installed LO en-GB - Opening HELP -> ABOUT LIBREOFFICE shows Locale: en-GB - en-GB help file was also installed In that case could you please check the following: Go to TOOLS -> OPTIONS -> section LANGUAGE SETTINGS -> subsection LANGUAGES. There I suppose that you have Locale Setting = English (UK). But what do you have in the line User Interface? Do you maybe have something else than English (UK)? Because if you have Local Setting En-GB and the En-GB help file, but in the User Interface for instance English (USA) then your offline help would not be opened, but you will be directed to the help website. Is this maybe the case for you, too? If you wouldn't have English (UK) in the User Interface, could you please change it to English (UK) and restart LO and try it again?
Thanks Andy - that's exactly the problem and now solved. So the bug really is: why doesn't LO set the UI language to the same as the locale? Or, alternatively, why isn't this documented in the instructions for setting up the help files?
(In reply to Peter Toye from comment #6) > Thanks Andy - that's exactly the problem and now solved. > > So the bug really is: why doesn't LO set the UI language to the same as the > locale? Or, alternatively, why isn't this documented in the instructions for > setting up the help files? That's fine if this is already the solution. This is really a little bit tricky, because the Locale Setting doesn't matter. The offline help is linked to the User Interface language. Normally, with a clean installation every entry should in your case have the En-GB data. In your case, could it be that you had once in the past, maybe in previous releases changed the User Interface language? For English is this really tricky because we have several English variants which you would not easily recognise in the user interface. Therefore, I understand the problems you had. To link the offline help with the user interface is for me good and mostly no problem, because you see the selected language in your user interface. But I agree there should be a clear information how the offline help is determined. I would expect such an information on the online help page: https://help.libreoffice.org/Main_Page, on the LibreOffice download website and maybe during the installation process. But for this you would have to file a bug report in Redmine, because some time ago there was this other website Redmine created for bugs regarding bugzilla, websites: https://wiki.documentfoundation.org/Website/Redmine Would you agree if we therefore mark this bug report as resolved?
I've marked it as Resolved and WorksForMe, just in case someone else gets the same bug and this doesn't fix it. Statistical samples of 1 are never convincing.
Windows 10
(In reply to Dave Duncan from comment #9) > Windows 10 Eh??
Downloaded Version 5.0.5.2. Happy to report F1 now opens the local help.
Thanks all for checking! no commit involved in resolving => WorksForMe