Bug 95435 - INSTALLATION: Windows Explorer is using files that need to be updated by this setup
Summary: INSTALLATION: Windows Explorer is using files that need to be updated by this...
Status: RESOLVED DUPLICATE of bug 69066
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
5.0.3.1 rc
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: possibleRegression
Depends on:
Blocks:
 
Reported: 2015-10-30 08:58 UTC by Kevin Suo
Modified: 2015-12-15 22:05 UTC (History)
1 user (show)

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Description Kevin Suo 2015-10-30 08:58:56 UTC 
When upgrading from version 5.0.3.1 to 5.0.3.2, running the installer I encounter the following error message:

'''
The following applications are using files that need to be updated by this setup. Close these applications and click Retry to continue:

Windows Explorer (Process ID 1248)
'''

I tried many times and the error continues, which blocks me installing the software. 
Kill this process id 1248 and restart c:\windows\explorer.exe will solve the problem.

I'm filing this bug because this will prevent ordinary users' installation process - Not all Windows users know how to kill and restart the explorer process.

This is a possible regression because previous versions do not have this issue.

Version: 5.0.3.2
Build ID: e5f16313668ac592c1bfb310f4390624e3dbfb75
Locale: zh-CN (zh_CN)
Win10 X86

I set version to 5.0.3.1 because there is no 5.0.3.2 entry in the bugzilla version field at this moment.
Comment 1 Buovjaga 2015-11-09 10:02:38 UTC 
I got this problem, too, when going from 5.0.2 to .3, but forgot to check the bug report which has a workaround..

*** This bug has been marked as a duplicate of bug 69066 ***
Comment 2 Robinson Tryon (qubit) 2015-12-15 22:05:13 UTC 
Migrating Whiteboard tags to Keywords: (possibleRegression)
[NinjaEdit]