I have documents that makes extensive use of field variables. I have noticed that rather often, when having closed LibreOffice Writer after having saved the document, when starting LibreOffice Writer again, it asks to recover the document. However, the recovery fails and LibreOffice Writer immediately closes. Starting it again, and the same thing happens. The only way to get out of the situation is to cancel the recovery. I have noted, and suspect, that this always happens when I have the Fields dialog open when closing LibreOffice Writer. I am not sure, but I also have noted that the problem is more likely to occur when I have two documents open that uses field variables. When going from one document to the other, I have also noted that the field definitions seems to come "out of sync", i.e. when inserting a field, another one gets inserted. Also, having had this problem with a document, and got working again, Libre Office Writer sometimes closes itself, i.e. silently crashes. So, in summary, I think there is some bug that is related to having the Fields dialog open when closing LibreOffice Writer, and maybe this "out of sync" behaviour is related.
As this is referring to a particular document - we need a copy of it attached. Moving to NEEDINFO. Also - in the future please always keep bug reports separate (failed document recovery is distinct from intermittent crashes). Finally, we need clear reproducible steps - here there is a general description but no real steps to reproduce. Once the above is addressed please move to UNCONFIRMED. Thanks
Sorry, I'm not allowed to disclose the document. I guess there is no such thing as an ODT obfuscator? I'll try to provoke the issue with another document.
Created attachment 121093 [details] A document that fails to recover.
I have attached a simple document that prompt for recovery. Recovery seems to work, but LibreOffice Writer closes, and when the file is opened again, it still needs recovery.
Not reproduced. Killed LibO while the document was open. Recovered ok without any weird stuff. Maybe you could try LibO 5. http://www.webupd8.org/2015/08/install-libreoffice-50-in-ubuntu-or.html Win 7 Pro 64-bit, Version: 5.0.3.2 (x64) Build ID: e5f16313668ac592c1bfb310f4390624e3dbfb75 Locale: fi-FI (fi_FI) Ubuntu 15.10 64-bit Version: 5.0.3.2 Build ID: 1:5.0.3~rc2-0ubuntu1 Locale: en-US (en_US.UTF-8)
Maybe there is information that is not stored in the document itself that is wrong, as the prompt to recover this particular document shows when opening any other odt document?
Please try with 5.1.x https://wiki.documentfoundation.org/Installing_in_parallel/Linux For getting info about the crash: https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux Set to NEEDINFO. Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20161010
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20161108