Bug 96424 - Label Printing not handling label sheets correctly
Summary: Label Printing not handling label sheets correctly
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.0.3.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-12-11 19:56 UTC by John Cox
Modified: 2018-03-02 10:06 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description John Cox 2015-12-11 19:56:30 UTC
I am using Avery 8160 labels to print address labels. The first sheet prints correctly. The second and subsequent sheets are not printing correctly. The second sheet is missing the first 2 lines off the top and the registration of the address field in the label is incorrect. It is as if LibreOffice has forgotten that it is dealing with sheets and has forgotten to do the "form feed" and position to first label operations.
Comment 1 Buovjaga 2015-12-16 09:34:14 UTC
Does it also occur when printing to PDF?
Or only with a certain printer (model..?)?
You mention "address field" - are you using some kind of variable field?

I tried it simply with New - Labels - Label text + Address checked. No problem with PDF printing.

Win 7 Pro 64-bit, Version: 5.0.3.2 (x64)
Build ID: e5f16313668ac592c1bfb310f4390624e3dbfb75
Locale: fi-FI (fi_FI)

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided more information.
Comment 2 John Cox 2015-12-16 16:07:18 UTC
I was able to confirm that it appears to work correctly when using a PDF file on my system. 

The two printers that it fails to work correctly on are (1) HP Deskjet 6940 and (2) HP Officejet 6600. I didn't have any other printers to experiment with. I myself have had similar troubles printing to hardware...
Comment 3 Buovjaga 2015-12-17 12:02:13 UTC
Printed ok with HP LaserJet 700 color MFP M775 PCL 6
Comment 4 Xisco Faulí 2017-07-12 10:03:09 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2018-01-29 10:27:48 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2018-03-02 10:06:13 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180302