Steps: 1) Open a 32-bit version of LO on a windows 64-bit OS 2) Open the about dialog screenshot - attachment 121497 [details] Version: 5.2.0.0.alpha0+ Build ID: 014633f83e44ae8ba33087b6f38e8e253e281969 CPU Threads: 2; OS Version: Windows 6.1; UI Render: default; TinderBox: Win-x86@62-merge-TDF, Branch:MASTER, Time: 2015-12-15_06:21:44 Locale: en-US (en_US) In order to correctly determine if its 64-bit, the registry key BuildLabEx needs to be examined from HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion. If it has amd64 in it (e.g. 7601.18717.amd64fre.win7sp1_gdr.150113-1808) it is a 64-bit system and if it has x86 in it (e.g. 6001.17387.x86fre.vistasp1_gdr.070927-1921) its a 32-bit system. It might be useful to also grab EditionID (e.g. 'Professional') and/or CSDVersion (e.g. 'Service Pack 1') to include it as part of the 'OS Version' string.
Ah - this is a good point; pwrt. 64bit builds on 32bit systems etc. I think we're more interested in the build than the system from a bug filing perspective; though prolly both are interesting. Hmm =)
Yes from a bug filing perspective, the build would likely be the most important thing, but its important to gather correct details for it to be sent through the new 'Send OS version & simple hardware info' checkbox, as that would also likely be used in the user metrics data collection. Is this issue also relevant to 32-bit linux builds on a 64-bit OS? Are there plans to extend the sent info, as it would be good to also collect graphics hardware info like the gpu vendor, gpu name/code, opengl version, driver name, driver version?
It would be nice to extend the sent info - but I think we need to get users to opt-in for this; so that will require new strings etc. for 5.2. I -hope- that for 5.2 we'll also have the UX metrics reporting too which will need something similar.
** Please read this message in its entirety before responding ** To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present on a currently supported version of LibreOffice (5.1.6 or 5.2.3 https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the version of LibreOffice and your operating system, and any changes you see in the bug behavior If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a short comment that includes your version of LibreOffice and Operating System Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to "inherited from OOo"; 4b. If the bug was not present in 3.3 - add "regression" to keyword Feel free to come ask questions or to say hello in our QA chat: http://webchat.freenode.net/?channels=libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug-20170103
Dear Yousuf Philips (jay), To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Dear Yousuf Philips (jay) (retired), To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
This could be made an easyhack. The function to use is https://learn.microsoft.com/en-us/windows/win32/api/wow64apiset/nf-wow64apiset-iswow64process And also, conditionally, to support 32-bit-ion-Arm, we could get function address and call https://learn.microsoft.com/en-us/windows/win32/api/wow64apiset/nf-wow64apiset-iswow64process2
kubak committed a patch related to this issue. It has been pushed to "master": https://git.libreoffice.org/core/commit/dc03e4fd524384963bafc529d0843d048e159106 tdf#96671 - Correctly detect windows 64-bit OS It will be available in 24.8.0. The patch should be included in the daily builds available at https://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: https://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.
Mike Kaganski committed a patch related to this issue. It has been pushed to "master": https://git.libreoffice.org/core/commit/0bcb62c6b71eb3f886e6d4885b1c2b691ce810b6 Related: tdf#96671 Also handle other Windows architectures It will be available in 24.8.0. The patch should be included in the daily builds available at https://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: https://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.