Bug 97043 - SEH Exception while recording Libre office impress with version 5.0.3.2
Summary: SEH Exception while recording Libre office impress with version 5.0.3.2
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.0.3.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-01-11 14:18 UTC by Kavitha
Modified: 2016-10-10 11:13 UTC (History)
3 users (show)

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Description Kavitha 2016-01-11 14:18:13 UTC
I am having an issue while recording libre office ppt in studio.Its showing error in this line 
"uno.util.bootstrap.bootstrap()"

 as "SEHException was unhandled by user code External component has throw an exception" in window 8 and window 10.can somebody help to me resolve this problem as soon as possible

Note: Lastest version i am using is LibreOffice 5.0.3.2 and previous libre office version(4.3.4.1) is working fine in all the win 7,8,10 while recording studio
Comment 1 Cor Nouws 2016-01-11 14:46:58 UTC
Hi Kavitha,

Thanks for filing the issue and your explanation.

It is the same as bug 96539 (I assume).

(In reply to Kavitha from comment #0)

> can somebody help to me resolve this problem as soon as possible

Sure. Since LibreOffice is open source, you can attract a developer that can solve the issue. If this is what you mean, there is a page listing certified devs:
  https://www.documentfoundation.org/certification/developers/
If that is not what you mean, use a previous version until the issue is repaired.

Regards,
Cor

*** This bug has been marked as a duplicate of bug 96539 ***
Comment 2 Kavitha 2016-01-12 05:47:40 UTC
This bug is not same as  bug 96539
Comment 3 Cor Nouws 2016-01-12 08:18:46 UTC
setting back to unconfirmed then..

(Note that maybe turning off Hardware acceleration will help you - see the other bug)
Comment 4 Timur 2016-01-12 14:20:48 UTC
(In reply to Kavitha from comment #0)
> I am having an issue while recording libre office ppt in studio.
Please explain what you do step by step.
 
>  as "SEHException was unhandled by user code External component has throw an
> exception" in window 8 and window 10.
Did you also try in Windows 7? Is it virtual o regular computer?

> Note: Lastest version i am using is LibreOffice 5.0.3.2 and previous libre
> office version(4.3.4.1) is working fine in all the win 7,8,10 while
> recording studio
It would be nice if you could test in the latest development LO versions, now it's 5.1 and 5.2 master.
I recommend using Separate Install GUI tool from https://flosmind.wordpress.com/si-gui/ which downloads and extracts different LO versions, without installing.
Comment 5 Buovjaga 2016-01-19 17:38:58 UTC
Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the requested information.
Comment 6 Xisco Faulí 2016-09-11 22:03:14 UTC Comment hidden (obsolete)
Comment 7 Xisco Faulí 2016-10-10 11:13:56 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010