I got the same results using both LibO 5.1.0.1RC and 5.1.0.2RC. Moreover I got these results on 2 different computers both using Windows 10 Pro 64 bit (Fall 2015 edition). What I did in the 3 cases to have the crash. 1. I updated LibO from 5.0.4.2 to 5.1.0.2 (English version in all the cases). 2. I opened the Writer with an empty doc 3. I opened Calc with an empty doc 4. I opened Impress with an empty doc. At this point in Impress I chose File -> Wizard and I selected in this order: a. My Templates (I have none) b. Presentation (progressively selecting all of them to see their preview) c. Presentation Backgrounds (progressively selecting all of them to see their preview) When I reached the backgroiund named Metropolis (or maybe Sunset) ie one of the last of the list, LibO crashes. In one case a window reporting "unknown SEH exception" appeared. If I restart LibO, recover (or unrecover documents crashed) and I repeat the same sequence of operation I did not have crashes anymore like something was "initialized" with the first opening even if it ended with a crash. Regards, Topoldo/Leopoldo Saggin
I am unable to make it crash. Have you enabled Tools - Options - LibO - View - Use OpenGL for all rendering? If yes, try disabling it and restarting LibO. Win 7 Pro 64-bit Version: 5.2.0.0.alpha0+ Build ID: 6b65a0e83c4798f117be61af91dbaebdc85e94b7 CPU Threads: 4; OS Version: Windows 6.1; UI Render: default; TinderBox: Win-x86@39, Branch:master, Time: 2016-01-21_03:41:08 Locale: fi-FI (fi_FI) Version: 5.1.0.2 (x64) Build ID: ecd3574d51754b043f865cf5bafee286d24db7cc CPU Threads: 4; OS Version: Windows 6.1; UI Render: default; Locale: fi-FI (fi_FI)
You wrote: > Have you enabled Tools - Options - LibO - View - Use OpenGL for all rendering? > If yes, try disabling it and restarting LibO. No I haven't. Anyway it is not so important. I have some more crashes while using writer & Calc standard documents which di not give me any problems with 5.0.x versions which ara mora important to solve but I cannot document because the happened randomly so I cannot submit them.
Please try https://wiki.documentfoundation.org/UserProfile#Resolving_corruption_in_the_user_profile
Oops... I gave an undesidered <Enter> in the previous message! :-( Anyway I was saying I had quite a lot of crashes with the need to recovery documents (the same documents I need to update daily that worked fine with LibO 5.0.x), so I probably downgrade to LibO 5.0.x until 5.1.x will provide much more stability. Regards, Topoldo/Leopoldo Saggin
You wrote: > Please try https://wiki.documentfoundation.org > /UserProfile#Resolving_corruption_in_the_user_profile I think this is not the case because it happened on 3 different computers... Topoldo/Leopoldo
Please try to get a backtrace, then: https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg
Please test with 5.1.1, which will be released soon. You can try it out by installing with this: https://wiki.documentfoundation.org/SI-GUI And a bt per my previous comment would be great, if it still happens. Set to NEEDINFO. Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20161010
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20161108