Bug 97285 - 4K screen does not display
Summary: 4K screen does not display
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.1.0.1 rc
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-01-20 21:58 UTC by djworld
Modified: 2016-10-10 11:14 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description djworld 2016-01-20 21:58:01 UTC
I have a new Dell 15 7000 7995 laptop with a 4K screen. Office does not display properly. The screen attempts to display but goes black then shows slanted white lines. Please advise, thanks.
Comment 1 raal 2016-01-21 10:33:00 UTC
Please post a screenshot. Try to disable openGL and HW acceleration.
Tools - Options -View
Comment 2 tommy27 2016-01-21 19:47:36 UTC
maybe a duplicate of Bug 40534 - slide tearing or not shown in LARGE screens (high resolution) with hardware acceleration enabled and dual screen (presenting)

provide screenshot and tell if this is the same issue
Comment 3 Xisco Faulí 2016-09-11 22:12:27 UTC Comment hidden (obsolete)
Comment 4 Xisco Faulí 2016-10-10 11:14:23 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010