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Bug 97580 - Working with network files when network goes out
Summary: Working with network files when network goes out
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.0.4.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Network
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Reported: 2016-02-04 18:35 UTC by jplap
Modified: 2017-09-29 08:54 UTC (History)
1 user (show)

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Description jplap 2016-02-04 18:35:53 UTC
I am having a problem with how LibreOffice handles editing files over a network connection. The remote computer is either Fedora 23 or CentOS 7.1 server mounted remotely via NFS (also tested with SSH with sshfs), the client computer is either Fedora 23 or CentOS 7.1.

LibreOffice 5.0.4.2

When the network goes down while editing a file in LibreOffice, LibreOffice on the local computer locks up. In fact, sometimes the only way to recover is to hard reboot the local computer.

I've compiled the simplest test case I could to demonstrate. You will need 2 computers, one to act as an NFS server, and one to act as a client.

I've tried this on various versions and combinations of Fedora and CentOS, all with the same result.

=========================================
On the server (as root user): 
dnf install system-config-nfs nfs-utils
vi /etc/exports   
   add "/home/WHOMEVER 192.168.10.0/24(rw,sync)"
exportfs -a
(you may need to allow access to nfs on your firewall, I used "sudo firewall-config")
service rpcbind start
service nfs-server start

=========================================
On the client laptop (as WHOMEVER user): 
mkdir nfstest
sudo mount -t nfs SERVER:/home/WHOMEVER nfstest/

Now start LibreOffice on the client laptop, and open a document (or create and save) using this "nfstest" remote NFS directory.

Now, simply turn off wifi on the laptop (or enter airplane mode). LibreOffice will be locked up hard, and often the entire laptop will be locked up and require a hard reboot to recover.
Comment 1 Xisco Faulí 2017-01-30 21:45:57 UTC Comment hidden (obsolete)
Comment 2 QA Administrators 2017-08-30 19:27:30 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2017-09-29 08:54:27 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170929