Bug 98073 - LibreOffice won't accept changes to printing options from driver-specific Properties box
Summary: LibreOffice won't accept changes to printing options from driver-specific Pro...
Status: RESOLVED DUPLICATE of bug 94343
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
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Depends on:
Blocks:
 
Reported: 2016-02-22 06:42 UTC by Seascape
Modified: 2016-02-22 12:02 UTC (History)
1 user (show)

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Description Seascape 2016-02-22 06:42:31 UTC
LibreOffice is my office suite of choice, but sometimes it can be a real pain to use. My biggest frustration at the moment is that I cannot easily print certain documents with LibreOffice, specifically non-standard envelopes of a custom size. This is because LibreOffice will not listen when I try to pass it instructions from my printer driver, using the Properties dialog box.

This is what should happen:

(1) I go to Print a document using Ctrl+P or File > Print.
(2) Print menu appears.
(3) I select the printer I wish to use, then click Properties to change the settings, including paper type, page size, quality, etc.
(4) The printer-specific Properties box pops up. This is laid out differently by different manufacturers. 
(5) I click OK to pass updated settings back to LibreOffice.
(6) LibreOffice accepts those changes and updates the print preview accordingly. When I click OK to print, the document comes out of the tray looking like it should.

Step 6 is where I'm experiencing problems. Unfortunately, LibreOffice doesn't seem to want to listen when I specify options in Properties.

When I OK out of the Properties box, I see the Print screen again, but I can often tell my changes have not been accepted because the preview on the left hand side does not change to reflect the custom paper size I have specified. Going back to Properties, I see the default settings again, as though I'd never specified a custom paper size, different paper type, or higher-quality resolution. I need LibreOffice to listen when I give it instructions via one of my printer drivers. Otherwise, my documents will not turn out right. 

This is not a printer-specific problem. I have multiple printers at my disposal, with manufacturer-provided drivers from Xerox and Brother installed. 

Nor is this problem specific to my computer/operating system. I run into the same issue with LibreOffice on Windows 7 32 bit, Windows 8 64-bit, etc. 

No matter which printer I choose, I cannot get LibreOffice to reliably accept/remember the settings that I have specified, which means I cannot use it to print many of my documents. I have to use Apache OpenOffice (which I've discovered does not have this problem) instead. 

I'm not sure of the earliest version affected, but I may be able to find out through testing by spinning up a virtual machine. I'm using LO Version 5.1.0.3 on Windows.
Comment 1 Cor Nouws 2016-02-22 12:02:20 UTC
Hi Seascape,

Thanks for reporting and the clear description.

(In reply to Seascape from comment #0)
> ...
> Step 6 is where I'm experiencing problems. Unfortunately, LibreOffice
> doesn't seem to want to listen when I specify options in Properties.

In the options tab of the print dialog, there are two settings you have to click..
A bit hidden, yes..
We have bug 94343 to improve that. So I mark your issue as a duplicate. 
If I'm mistaken, please explain and reopen.

Cheers - Cor

*** This bug has been marked as a duplicate of bug 94343 ***