Bug 98203 - SLIDESHOW
Summary: SLIDESHOW
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
5.1.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-02-26 10:59 UTC by mihail
Modified: 2016-11-08 12:56 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
shows the error (78.50 KB, image/jpeg)
2016-02-26 10:59 UTC, mihail
Details

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Description mihail 2016-02-26 10:59:42 UTC
Created attachment 123006 [details]
shows the error

When I started it crashesh with error. I'm attaching an image.
Comment 1 Julien Nabet 2016-02-26 17:39:36 UTC
Do you have a crash when opening a specific doc or even when just opening Impress with brand new doc?
Comment 2 mihail 2016-02-26 18:22:44 UTC
(In reply to Julien Nabet from comment #1)
> Do you have a crash when opening a specific doc or even when just opening
> Impress with brand new doc?

It crashes everytime when I try to start a slideshow with any odf- any impress type doc.
Comment 3 Julien Nabet 2016-02-26 18:45:20 UTC
Just for the test, do you reproduce this after having renamed your LO directory profile (see https://wiki.documentfoundation.org/UserProfile#Windows)?

If you still reproduce this, would it be possible you retrieve a backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace)
Comment 4 mihail 2016-02-26 22:43:07 UTC
(In reply to Julien Nabet from comment #3)
> Just for the test, do you reproduce this after having renamed your LO
> directory profile (see
> https://wiki.documentfoundation.org/UserProfile#Windows)?
> 
> If you still reproduce this, would it be possible you retrieve a backtrace?
> (see
> https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:
> _How_to_get_a_backtrace)

First doesn't help. Second- if I could I'll do it but until then what will you do?
Comment 5 Julien Nabet 2016-02-27 07:50:19 UTC
(In reply to mihail from comment #4)
> (In reply to Julien Nabet from comment #3)
> > Just for the test, do you reproduce this after having renamed your LO
> > directory profile (see
> > https://wiki.documentfoundation.org/UserProfile#Windows)?
> > 
> > If you still reproduce this, would it be possible you retrieve a backtrace?
> > (see
> > https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:
> > _How_to_get_a_backtrace)
> 
> First doesn't help. Second- if I could I'll do it but until then what will
> you do

On pc Debian x86-64 with master sources updated yesterday or with LO Debian package, I don't reproduce the problem. So personally, I can't do anything.

However, I've got other questions:
1) What happen if you just open Impress without opening any file? Does it crash too?
2) a) If you installed LO 64 bits, do you have Java 64 bits?
or b) If you installed LO 32 bits, do you have Java 32 bits?
3) In LO options menu, could you:
a) uncheck "Use hardware acceleration" in LO/View/Graphics Output part
b) uncheck the OpenGL elements in the same place
c) in LO/OpenCL, disable "Allow use of OpenCL"
and give a new try?
4) Do you also reproduce this with LO 5.0.5? (and it means the regression is on 5.1 branch)
Comment 6 mihail 2016-02-27 10:20:53 UTC
(In reply to Julien Nabet from comment #5)
> (In reply to mihail from comment #4)
> > (In reply to Julien Nabet from comment #3)
> > > Just for the test, do you reproduce this after having renamed your LO
> > > directory profile (see
> > > https://wiki.documentfoundation.org/UserProfile#Windows)?
> > > 
> > > If you still reproduce this, would it be possible you retrieve a backtrace?
> > > (see
> > > https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:
> > > _How_to_get_a_backtrace)
> > 
> > First doesn't help. Second- if I could I'll do it but until then what will
> > you do
> 
> On pc Debian x86-64 with master sources updated yesterday or with LO Debian
> package, I don't reproduce the problem. So personally, I can't do anything.
> 
> However, I've got other questions:
> 1) What happen if you just open Impress without opening any file? Does it
> crash too?
> 2) a) If you installed LO 64 bits, do you have Java 64 bits?
> or b) If you installed LO 32 bits, do you have Java 32 bits?
> 3) In LO options menu, could you:
> a) uncheck "Use hardware acceleration" in LO/View/Graphics Output part
> b) uncheck the OpenGL elements in the same place
> c) in LO/OpenCL, disable "Allow use of OpenCL"
> and give a new try?
> 4) Do you also reproduce this with LO 5.0.5? (and it means the regression is
> on 5.1 branch)

1- nothing
2-a-yes
4-no. I didn't try it. I only used a 5.1
Comment 7 Julien Nabet 2016-02-27 10:24:58 UTC
(In reply to mihail from comment #6)
...
> > 1) What happen if you just open Impress without opening any file? Does it
> > crash too?
... 
> 1- nothing
> 2-a-yes
> 4-no. I didn't try it. I only used a 5.1

Following your answer about 1, if you create a slide with just "test", then save then reopen it, does it crash?
If no, could you attach a file which crashes by using this link 
https://bugs.documentfoundation.org/attachment.cgi?bugid=98203&action=enter ?
(have in mind that any attachment is automatically made public so if there's confidential/private part, forget it)
Comment 8 raal 2016-02-27 10:55:43 UTC
Try to disable openGL
3) In LO options menu, could you:
a) uncheck "Use hardware acceleration" in LO/View/Graphics Output part
b) uncheck the OpenGL elements in the same place
Comment 9 Robinson Tryon (qubit) 2016-03-11 19:46:37 UTC
(In reply to raal from comment #8)
> Try to disable openGL
> 3) In LO options menu, could you:
> a) uncheck "Use hardware acceleration" in LO/View/Graphics Output part
> b) uncheck the OpenGL elements in the same place

Mihail: Please let us know the results from disabling OpenGL. Thanks! 

Status -> NEEDINFO
Comment 10 Xisco Faulí 2016-10-10 11:24:45 UTC Comment hidden (obsolete)
Comment 11 QA Administrators 2016-11-08 12:56:48 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161108