Bug 98281 - Mail Merge Crash
Summary: Mail Merge Crash
Status: RESOLVED NOTOURBUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
4.3.3.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: haveBacktrace
Depends on:
Blocks:
 
Reported: 2016-02-29 19:18 UTC by Robin
Modified: 2016-08-18 13:54 UTC (History)
6 users (show)

See Also:
Crash report or crash signature:


Attachments
Screen Shot of Error Code (207.50 KB, image/png)
2016-02-29 19:18 UTC, Robin
Details
Still happens on latest LibreOffice coming with Fedora 23 (172.13 KB, image/png)
2016-03-04 09:36 UTC, marcel
Details
Trace of Mail Merge Wizard crash (11.28 KB, text/x-log)
2016-03-18 08:48 UTC, marcel
Details

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Description Robin 2016-02-29 19:18:29 UTC
Created attachment 123086 [details]
Screen Shot of Error Code

Crashes between steps 4 and 5.  
Error Message: 

SfxBaseModel::impl_store <file:///tmp/lu8d627x.tmp/0.sxw> failed: 0x81a

Screen Shot attached.
Comment 1 Julien Nabet 2016-02-29 19:29:39 UTC
Screenshot shows LO 4.2, please give a try to a recent LO version.
Last stable one is 5.0.5 (there's even brand new 5.1.0).
4.X branches are EOL.
Comment 2 Buovjaga 2016-03-02 19:44:58 UTC
Yep lots of fixes.. plz try 5.1 preferably.

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 3 marcel 2016-03-04 09:36:51 UTC
Created attachment 123222 [details]
Still happens on latest LibreOffice coming with Fedora 23

Still happens on latest LibreOffice coming with Fedora 23:

libreoffice-emailmerge-5.0.5.2-2.fc23.x86_64

As I needed a quick solution I made a new clean database and then it worked. So it looks like it depends on something coming from the mail merge address database. Unfortunately my data is kind of confidential so I can't just share that. If I get some time I might be able to figure out what exactly it did not like about my initial database which was an Excel import of some sorts.

Let me know if you need any further information or help debugging this issue which scared the hell out of me initially as I needed to get a mailing completed quickly.
Comment 5 marcel 2016-03-18 08:48:27 UTC
Created attachment 123685 [details]
Trace of Mail Merge Wizard crash

Right now I can't seem to get it to work again. It just always crashes regardless of what database I choose.
Comment 6 Alex Thurgood 2016-07-19 14:43:38 UTC
1) Seems to be Fedora specific
2) GTK related ?
Comment 7 Alex Thurgood 2016-08-18 13:54:26 UTC
@Robin : I am resetting this to NOTOURBUG.

You have reported the problem against Fedora-provided packages, and moreover, these aren't even the very latest versions of LibreOffice available from TDF (the LibreOffice.org download page).

If anything, you should report the issue with Fedora and their own bug tracker.

If you have downloaded the latest versions available from TDF and tried those and still have the problem, then please re-open and state which version you tested.