Bug 99041 - Draw prints black box
Summary: Draw prints black box
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
5.1.2.1 rc
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-04-01 21:31 UTC by Bob Elkin
Modified: 2017-07-18 15:23 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
scanned photo (1.76 MB, image/jpeg)
2016-04-02 14:53 UTC, Bob Elkin
Details

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Description Bob Elkin 2016-04-01 21:31:50 UTC
Setup to print on Canon iX6520 printer of a .jpg photo with Draw works normally.  Print preview also looks OK, but prints a solid black box instead of the picture.  Old LibreOffice 4.1 worked fine on this PC.  Problem occurred after updating to 5.1.  This machine is a new Dell operating Windows 10.

The printer is on a local network, and prints the same picture OK from a Windows 7 PC running LibreOffice 4.1.
Comment 1 raal 2016-04-02 07:58:34 UTC Comment hidden (obsolete)
Comment 2 Bob Elkin 2016-04-02 14:53:57 UTC
Created attachment 124028 [details]
scanned photo

I scanned in this photo and processed it with Adobe Elements version 8.
Comment 3 Buovjaga 2016-04-10 16:02:12 UTC
There have been problems with OpenGL and printing. Do you have this setting enabled or disabled: Tools - Options - LibreOffice - View - Use OpenGL for all rendering?

The problem sounds very unfortunate as it causes a loss of ink. I hope it can be tested with the image scaled to very small size, so the loss is not much.

There might be some fixes to the printing & opengl stuff that did not make it to 5.1.2. You could test this fresh alpha0 build of 5.2: http://dev-builds.libreoffice.org/daily/master/Win-x86@62-merge-TDF/current/
It installs separately and will not mess with your stable install.
Comment 4 Xisco Faulí 2017-07-12 10:17:37 UTC Comment hidden (obsolete)
Comment 5 Bob Elkin 2017-07-18 15:17:42 UTC
New version solved problem.  Prints fine now. Thanks.