Bug 99266 - Themes won't load, invalid fetch url in error message
Summary: Themes won't load, invalid fetch url in error message
Status: CLOSED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
5.0.4.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-04-13 11:01 UTC by Dominik
Modified: 2020-12-03 11:51 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot of failure (21.41 KB, image/png)
2016-04-13 11:01 UTC, Dominik
Details

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Description Dominik 2016-04-13 11:01:24 UTC
Created attachment 124299 [details]
Screenshot of failure

Can't select a persona/firefox theme, as the loading/searching fails.

steps to reproduce:
* open options -> libreoffice -> Personalisation -> Own Theme -> Select Theme
* enter arbitrary search string and click seach
* wait for some secs
* between Help and OK button debug/error message appears:
Cannot open https://addons.allizom.org/en-US/firefox/api/1.5/search/... searchstring .../9/9, please try again later
Comment 1 Dominik 2016-04-13 11:10:33 UTC
at least 5.0.4.2 was affected too. might be there longer (same error message)

the URL itself (written as "non back to front") works as expected.
https://addons.mozilla.org/en-US/firefox/api/1.5/search/libreoffice%205/9/9
Comment 2 Dominik 2016-04-13 11:14:59 UTC
4.2.8.2 with the "insert url of theme" persona selector worked.
Comment 3 Dominik 2016-04-13 11:22:14 UTC
does NOT occur on 5.1.2.2 (x64) on a Windows 10 VM!
Comment 4 Buovjaga 2016-04-24 17:59:06 UTC
I wrote "snow". It worked OK and found snowy stuff.

Please test with a newer version.

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.

Arch Linux 64-bit, KDE Plasma 5
Version: 5.2.0.0.alpha1+
Build ID: 334599030e7b45153107a3075f9049a7463aac80
CPU Threads: 8; OS Version: Linux 4.5; UI Render: default; 
Locale: fi-FI (fi_FI.UTF-8)
Built on April 22nd 2016
Comment 5 Dominik 2016-04-26 09:42:04 UTC
still occurs in 5.1.3.1

can confirm that it works as expected (as long as one doesn't use the "category" buttons, which are just dysfunctional), in 
Version: 5.2.0.0.alpha1
Build ID: 902b28a39528b6c92602e9b521a1d0861be1caf9
CPU Threads: 4; OS Version: Linux 4.1; UI Render: default;
Comment 6 Buovjaga 2016-04-26 09:48:14 UTC
Hmm.. fix might not be backported to 5.1.3.

This is a newer build of 5.1.3: http://dev-builds.libreoffice.org/daily/libreoffice-5-1/Linux-rpm_deb-x86@71-TDF/current/
Could you test with it?
https://wiki.documentfoundation.org/Installing_in_parallel/Linux
Comment 7 Dominik 2016-04-26 10:04:06 UTC
sorry, can't test this one (right now), as it fails with a missing libgio-2.0.so.0
Comment 8 Buovjaga 2016-05-16 13:05:17 UTC
Works.

64-bit, KDE Plasma 5
Build ID: 5.1.3.2 Arch Linux build-1
CPU Threads: 8; OS Version: Linux 4.5; UI Render: default; 
Locale: fi-FI (fi_FI.UTF-8)
Comment 9 QA Administrators 2016-12-07 12:49:15 UTC Comment hidden (obsolete)
Comment 10 ki_ll 2017-01-30 16:40:47 UTC
I had the same issue in my v. 5.1.6.2 under Windows 7 64bit.

By initial installation, the proxy settings for the Internet connection in LibreOffice, dialog Tools-> Internet -> Proxy was empty and the proxy server configuration type was set default to "System". In my case, the internet connection is configured in the system by an automatic configuration script. So when I tried to check LibreOffice for update or try to load a theme, the connection failed.

After I set the proxy server configuration type to "Manual" and the host & port correctly, the update worked and the theme selection as well.

Unfortunately the setting back to "System" doesn't work anymore, LibreOffice ignores it (which may be repated to the bug #33697) - even if I first purge manually all host and port fields in the dialog, then set the proxy to "System" and restart LO, the previous proxy settings are restored.
Comment 11 QA Administrators 2017-08-30 19:27:26 UTC Comment hidden (obsolete)
Comment 12 QA Administrators 2017-09-29 08:54:18 UTC Comment hidden (obsolete)
Comment 13 Samuel James 2019-10-06 09:29:53 UTC Comment hidden (spam)
Comment 14 Marcus. L 2020-12-03 11:48:26 UTC Comment hidden (spam)