tried to update from ver 4 to ver 5 twice. both times when I open libre office I am told the latest update is (still) available! I cannot update it though I downloaded the ver 5.
Please describe more the problem. Do you have some error during installation? New version you can download at https://www.libreoffice.org/download/libreoffice-fresh/ , then close LibreOffice and quickstarter and install it.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20161108
I have changed my request now. I dropped the update of libre 4. then updated now to libre 5. I uninstalled libre 4 but the programs are still on my PC. the icons still lead to libre 4 and open it in libre 4. I have to click libre 5 icons seperately to get libre 5 to install. how do I now uninstall the remnants [the whole program] of libre 4 which CPM [comodo program management] remove programs did not successfully remove? CPM and windows remove programs show no trace of libre 4 but the programs are still there in start menu and still work. I think libre 4 may be at various locations which CPM could not find. I like to remove them totally but do not know how as CPM does not show that libre 4 is on my PC.
I'd suggest reinstalling the same 4.x version you were using, and uninstalling via its normal installer, then install the latest version. Of course upgrading should work, too, but since you were having issues, uninstalling first might be safer. Old releases are available here: http://downloadarchive.documentfoundation.org/libreoffice/old/
Let's hope the suggestions worked. If you're still having problems, reset status to UNCONFIRMED with details.