Created attachment 124696 [details] strace.log * Steps to reproduce: Switch on OpenGL in 5.2.0.0.alpha1. Then restart. * What happens: LibreOffice hangs on splash screen. * Build & hardware info: 5.2.0.0.alpha1, build ID: 902b28a39528b6c92602e9b521a1d0861be1caf9. output of glxinfo | grep render: direct rendering: Yes GLX_MESA_multithread_makecurrent, GLX_MESA_query_renderer, GLX_MESA_multithread_makecurrent, GLX_MESA_query_renderer, Extended renderer info (GLX_MESA_query_renderer): OpenGL renderer string: Gallium 0.4 on AMD KAVERI (DRM 2.43.0, LLVM 3.7.1) GL_ARB_conditional_render_inverted, GL_ARB_conservative_depth, GL_NV_conditional_render, GL_NV_depth_clamp, GL_NV_packed_depth_stencil, GL_ARB_conditional_render_inverted, GL_ARB_conservative_depth, GL_NV_conditional_render, GL_NV_depth_clamp, GL_NV_fog_distance, GL_OES_element_index_uint, GL_OES_fbo_render_mipmap, output of lshw -class display: *-display description: VGA compatible controller product: Kaveri [Radeon R7 Graphics] vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 1 bus info: pci@0000:00:01.0 version: d6 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi vga_controller bus_master cap_list rom configuration: driver=radeon latency=0 resources: irq:48 memory:c0000000-cfffffff memory:d0000000-d07fffff ioport:f000(size=256) memory:feb00000-feb3ffff memory:feb40000-feb5ffff I'm running this on Debian Testing. On this system I had already issues with OpenGL accelerated LO 5.1.2.2 (bug 99516)
Created attachment 124697 [details] backtrace from terminal
OK, I now installed gdb and created new logs. I am sorry if the information is redundant, I am no coder :-)
Created attachment 124713 [details] backtrace from terminal with gdb
Created attachment 124714 [details] gdbtrace.log
Can't reproduce with recent master - crash is not in splashscreen, but in sidebar init code. Any default application or document you get opened? Any other config, like installed personas etc? OpenGL is on, config: direct rendering: Yes GLX_MESA_multithread_makecurrent, GLX_MESA_query_renderer, GLX_MESA_multithread_makecurrent, GLX_MESA_query_renderer, OpenGL renderer string: Gallium 0.4 on AMD PITCAIRN (DRM 2.42.0, LLVM 3.7.0) GL_ARB_conditional_render_inverted, GL_ARB_conservative_depth, GL_NV_conditional_render, GL_NV_depth_clamp, GL_NV_packed_depth_stencil, GL_ARB_conditional_render_inverted, GL_ARB_conservative_depth, GL_NV_conditional_render, GL_NV_depth_clamp, GL_NV_fog_distance, GL_OES_fbo_render_mipmap, GL_OES_get_program_binary, GL_OES_mapbuffer,
(In reply to Linus from comment #5) With an empty document, after turning on OpenGL and restarting, LibreOffice will invariably crash. Also I didn't install any personas or played around with other settings (originally I installed the alpha build only to see if bug 99516 was resolved there or not). For the moment I don't have access to the affected system. I will try to provide a valgrind log in a couple of days.
is this bug still reproducible with latest LibO releases?
No, it has indeed changed: LO now successfully restarts after switching to OpenGL mode, but there is crash when I go to Help>About. Should I file this as a different bug? Tested with LO 5.2.2.2.0 and 5.3.0.0.alpha0+ (master)
I should add that since my last post I have reinstalled my system and I am currently on Debian Jessie (with some backports), not on testing any more.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20170502
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20170531