Bug 99970 - Writer crashes when insert a a new sub-bullet
Summary: Writer crashes when insert a a new sub-bullet
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.0.6.2 rc
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: possibleRegression
Depends on:
Blocks:
 
Reported: 2016-05-20 17:37 UTC by jikeron
Modified: 2018-11-05 16:12 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


Attachments
Screenshots of the reported bug (141.70 KB, application/pdf)
2016-05-20 17:37 UTC, jikeron
Details
Writer file where the bug can be reproduced (169.13 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2017-08-30 19:08 UTC, Eric Trogneux
Details

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Description jikeron 2016-05-20 17:37:59 UTC
Created attachment 125194 [details]
Screenshots of the reported bug

When I try to insert a new bullet then Writer crashes.
Comment 1 Julien Nabet 2016-05-20 22:37:51 UTC
Do you reproduce this on a brand new document or only on this specific document?

If specific, could you attach the document? (have in mind that any document is automatically made public so remove any confidential/private part from it).
Comment 2 JoNi 2016-05-23 22:05:56 UTC
likely it the same bug as described here:
https://bugzilla.redhat.com/show_bug.cgi?id=1338546

fix in master:

commit 027c836915deadc901920d84b2718f9617caea0e
Author:     Caolán McNamara <caolanm@redhat.com>
AuthorDate: Mon May 23 10:59:27 2016 +0100
Commit:     Caolán McNamara <caolanm@redhat.com>
CommitDate: Mon May 23 11:04:24 2016 +0100

    Resolves: rhbz#1338546 use-after-delete of WindowImpl
    
    Change-Id: I528aacd042ff17e6f6cdcd434d1c790b2139928e

could you verify its the same bug and the fix with a daily build of master?
Comment 3 jikeron 2016-05-25 14:07:01 UTC
I am currently using fedora repositories. I will need a Fedora repo update to try the fix
Comment 4 QA Administrators 2016-12-07 12:58:47 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2017-01-31 00:25:11 UTC Comment hidden (obsolete)
Comment 6 Eric Trogneux 2017-08-30 19:08:15 UTC
Created attachment 135880 [details]
Writer file where the bug can be reproduced

Reproducing the bug:
Step 1: Open the document in Writer
Step 2: Go to page 29, chapter BR-09C.11: xxxxxx de xxxxx para xxxxxxx
Step 3: Go to ID R-2 line
Step 4: Position to end of line "El Tipo de xxxxxxxx."
Step 5: Enter new line (Keyboard Enter button)
Step 6: New line is inserted, as sub-bullet
Step 7: Try to capture text, you can't.
Step 8: Writer crashes.
Firma con problemas:
  Nombre del evento de problema:	AppHangB1
  Nombre de aplicación:	soffice.bin
  Versión de la aplicación:	5.4.0.3
  Marca de tiempo de la aplicación:	5977cc6b
  Firma de bloqueo:	82d4
  Tipo de bloqueo:	0
  Versión del sistema operativo:	6.1.7601.2.1.0.256.48
  Id. de configuración regional:	2058
  Firma adicional de bloqueo 1:	82d49b0dc8a1b2309f4ac3e5dfd27a7f
  Firma adicional de bloqueo 2:	fb25
  Firma adicional de bloqueo 3:	fb25bb6d8d4b9b1ea531afd1f3f03572
  Firma adicional de bloqueo 4:	82d4
  Firma adicional de bloqueo 5:	82d49b0dc8a1b2309f4ac3e5dfd27a7f
  Firma adicional de bloqueo 6:	fb25
  Firma adicional de bloqueo 7:	fb25bb6d8d4b9b1ea531afd1f3f03572
Comment 7 Eric Trogneux 2017-09-08 15:17:47 UTC
I'm providing the complete reproduction steps and source file.
Comment 8 Xisco Faulí 2017-10-22 21:52:47 UTC
(In reply to Eric Trogneux from comment #6)
> Created attachment 135880 [details]
> Writer file where the bug can be reproduced
> 
> Reproducing the bug:
> Step 1: Open the document in Writer
> Step 2: Go to page 29, chapter BR-09C.11: xxxxxx de xxxxx para xxxxxxx
> Step 3: Go to ID R-2 line
> Step 4: Position to end of line "El Tipo de xxxxxxxx."
> Step 5: Enter new line (Keyboard Enter button)
> Step 6: New line is inserted, as sub-bullet
> Step 7: Try to capture text, you can't.

A few questions:
1. What do you mean by 'try to capture text'?
2. Could you please create a screencast?
2. Is it reproducible in the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Comment 9 Julien Nabet 2017-12-19 20:36:03 UTC
On pc Debian x86-64 with master sources updated today + gtk3 rendering, I tried to reproduce the Eric's step by step process (I supposed "capture some text" meant "select some text") but no pb here.
Perhaps I missed something.

Eric, you can also give a try to a newer version like 5.4.3.
Comment 10 Timur 2018-03-13 13:12:54 UTC
(In reply to jikeron from comment #3)
> I am currently using fedora repositories. I will need a Fedora repo update
> to try the fix
You may safely use Appimage from https://www.libreoffice.org/download/appimage/ or daily master from https://libreoffice.soluzioniopen.com/.
Comment 11 QA Administrators 2018-10-09 11:27:05 UTC Comment hidden (obsolete)
Comment 12 QA Administrators 2018-11-05 16:12:54 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20181105