Bug 101790 - I open a doc (.odt or .ods), make changes and it doesn't let me save it
Summary: I open a doc (.odt or .ods), make changes and it doesn't let me save it
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.2.0.4 release
Hardware: All Windows (All)
: high major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
: 101858 (view as bug list)
Depends on:
Blocks:
 
Reported: 2016-08-30 07:22 UTC by hannot
Modified: 2017-07-27 12:02 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Error example (94.40 KB, image/jpeg)
2016-08-31 13:39 UTC, hannot
Details

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Description hannot 2016-08-30 07:22:03 UTC
I use Libreoffice, both .odt and .ods files. Many times I make a budget in ods and paste it in the odt.
In the last month, it's not letting me save modified files... ironically, it only lets me save them as .xslx or .docx (!!)
Comment 1 Aron Budea 2016-08-30 15:18:53 UTC
Would it be possible to provide reproduction steps with a sample spreadsheet attached? (if the issue is consistently reproducible after certain steps)

I'm afraid only then we're able to investigate this bug further.
Comment 2 hannot 2016-08-31 13:39:57 UTC
Created attachment 127094 [details]
Error example

I open a new (blank) .odt file, I insert our logo (.jpg), I insert a table and when I try to save it, that's the error
Comment 3 Aron Budea 2016-08-31 21:33:07 UTC
Okay, so I tried with a random jpeg image (like the error image in the attachment), then tried adding a table with different ways, but could always save the file.

If the table is coming from Calc, a simple paste produces an embedded Calc object, pasting as formatted text (RTF) looked the closest to what's in the attached image. Still, didn't get any errors during saving (I used LO 5.2.0.4).

Since I'm obviously doing something differently, could you give more detailed steps?
Comment 4 hannot 2016-09-01 13:24:18 UTC
Hello Aron,

Thank you for your interest and help.

A co-worker told me that I should try uninstalling and (re)installing libreoffice. I did it and now it's working as it should. I guess it was an error while instalation or something like that. Anyway, it seems to be fixed right now. I'm glad for it, that's a very good program that I use a lot and I really would have hated to have to use (microsoft) office again.

Thanks and best regards
Comment 5 Aron Budea 2016-09-01 20:57:42 UTC Comment hidden (obsolete)
Comment 6 Timur 2016-12-20 16:52:45 UTC
*** Bug 101858 has been marked as a duplicate of this bug. ***
Comment 7 Timur 2016-12-20 16:54:15 UTC
https://wiki.documentfoundation.org/images/0/06/Prioritizing_Bugs_Flowchart.jpg 
Critical is for core functions, major for particular docs.
Comment 8 Timur 2016-12-20 17:15:01 UTC
Hannot, in additon to https://bugs.documentfoundation.org/show_bug.cgi?id=101858#c1 : this can be solved only if reproduced. 
This may have been solved with LO 5.2.4 or not, OR you can go back to LO 5.1.6.

If you are willing to help solve this, then you can additionally:
- get http://tdf.io/siguiexe to run parallel LO (extract without installation)
- use procdump all the time in order to get a dump

Procdump is part of free and useful Sysinternaly Suite. 
It can be run manually after LO start or better via simple batch file like attachment 129814 [details], that is used instead of LO icon to start LO.

Dump is then analyzed with https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg . If you can't do it yourself, just upload dump somewhere (if more that 10 MB and can fit here.)

If not, this may be closed as Invalid.
Comment 9 QA Administrators 2017-06-28 12:36:42 UTC Comment hidden (obsolete)
Comment 10 QA Administrators 2017-07-27 12:02:13 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170727