Bug 104971 - Unable to print to default printer - crashes everytime
Summary: Unable to print to default printer - crashes everytime
Status: RESOLVED DUPLICATE of bug 105015
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.2.4.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-12-29 01:21 UTC by John Maguire
Modified: 2017-01-23 10:19 UTC (History)
2 users (show)

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Description John Maguire 2016-12-29 01:21:15 UTC 
Description:
Re: v5.2.4.2 would not print, repeated crashes. Uninstalled and reloaded with no improvement. 

Today was not a good day. Windows 10 Version 1607 last update 2016-12-14

Printing from other application not affected. Only LO v5.2.4.2

No loss of love for the application. ;)

Regards

John

Steps to Reproduce:
1. invoke default printer
2. crash - send crash report? yes
3. close program
4. reload program
5. reload document 
6. recover document invoked - success
7. send to print
8. go to 2 x3


Actual Results:  
Program crash

Expected Results:
Print


Reproducible: Always

User Profile Reset: No. I did unload the application using Revo Uninstaller Pro which removes nearly all lingering data. Reload 5.2.4.2 with the same results.

Additional Info:
Loaded v5.2.2.2 works fine.


Today was not a good day. Windows 10 Version 1607 last update 2016-12-14

Printing from other application not affected. Only LO v5.2.4.2

No loss of love for the application. Great app. Donated $$ and will again. ;)

Regards

John


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0
Comment 1 Julien Nabet 2016-12-29 11:29:18 UTC 
For the test, could you rename your LO directory profile? (see https://wiki.documentfoundation.org/UserProfile#Windows)
Also, if you still reproduce this, would it be possible you attach an useful backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace)
Comment 2 Julien Nabet 2016-12-29 11:30:50 UTC 
Might be a dup of tdf#104952
Comment 3 m_a_riosv 2016-12-29 22:56:23 UTC 
Please verify if some printer on the system is selected as default. If not, please select one and test if the issue remains.

I have had some time ago problems with some program, althoug not with LibreOffice.
Comment 4 Timur 2017-01-23 09:04:54 UTC 
(In reply to Julien Nabet from comment #2)
> Might be a dup of Bug 104952 

Now that it's supposed to be resolved, I hope John will give some feedback: 
- which printer is that?
- please test with LO 5.3.0.2 and 5.4 master (you may use "parallel" LO)
Comment 5 Maxim Monastirsky 2017-01-23 09:11:51 UTC 
(In reply to Julien Nabet from comment #2)
> Might be a dup of tdf#104952
Actually both are most likely dups of Bug 105015.
Comment 6 Julien Nabet 2017-01-23 10:19:20 UTC 
Let's be confident and put this one as DUP.

John: don't hesitate to reopen this tracker if you can still reproduce this with 5.2.5 (you can try its prerelease if you don't want to wait, see https://www.libreoffice.org/download/pre-releases/)

*** This bug has been marked as a duplicate of bug 105015 ***