This bug was filed from the crash reporting server and is br-f0449b70-ead4-4735-a847-81c7753c3fde. ========================================= Symptom: Suddenly unresponsive for a brief amount of time (fraction of a second to as long as 3-4 seconds), then abrupt shutdown. Recovery of documents following the crash has so far always been successful, with only minor (last minute or so) work lost. Reproducible: No, happens rarely and seemingly randomly; Can go for days without a problem and with heavy work load; worst I've seen is 3 crashes in a day. Cause: Unknown; I could be wrong, but it seems to happen when trying to select elements (a box, line/arrow) but I couldn't swear to it (happens too rarely, too unpredictably, and without any sign that things might be getting unstable). Component: Have also observed such sudden crashes in Writer and in Calc (no idea if it's the same cause) mostly in Windows; Have occasionally (much more rarely) observed a failure in Linux, too. Since when: Do not know what is the earliest version of LO when this happened, but it's been at least a year or two (i.e. 2015 onward). Frequency of crashes has not changed over time.
Hello, Thank you for reporting the bug. Unfortunately without clear steps to reproduce it, we cannot track down the origin of the problem. Please provide a clearer set of step-by-step instructions on how to reproduce the problem. I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the steps are provided
@Xisco: All bug reports with the signature "SalFrame::SetCallback(vcl::Window *,bool (*)(vcl::Window *,SalEvent,void const *))" are related to running out of GDI references. Kohei already fixed that recently and it will hopefully be in 5.3.1.
@Markus, ok, thanks for the info. I'll take it into account for the next time.
not sure if useful, i got directed to this bug report via a crashreport from https://bugs.documentfoundation.org/show_bug.cgi?id=76324 (stacktrace seems similar/identical) to reproduce, open the document from #76324: "calc document with many comments (~8k)" mark all comments, copy and paste them. then try to save the document -> crash.
(In reply to Matthias from comment #4) > not sure if useful, i got directed to this bug report via a crashreport from > > https://bugs.documentfoundation.org/show_bug.cgi?id=76324 > > (stacktrace seems similar/identical) > > > to reproduce, open the document from #76324: > "calc document with many comments (~8k)" > > mark all comments, copy and paste them. then try to save the document -> > crash. Confirmed in Versión: 5.3.0.3 Id. de compilación: 7074905676c47b82bbcfbea1aeefc84afe1c50e1 Subpr. de CPU: 1; Versión de SO: Windows 6.1; Repr. de IU: predet.; Motor de trazado: HarfBuzz; Configuración regional: es-ES (es_ES); Calc: group on the other hand, if I open the same file in Version: 5.4.0.0.alpha0+ Build ID: eb7b03b052ffe8c2c577b2349987653db6c53f76 CPU threads: 1; OS: Windows 6.1; UI render: default; TinderBox: Win-x86@62-merge-TDF, Branch:MASTER, Time: 2017-02-26_22:34:18 Locale: es-ES (es_ES); Calc: group LibreOffice crashes right after opening the document
(In reply to Xisco Faulí from comment #5) > > on the other hand, if I open the same file in > > Version: 5.4.0.0.alpha0+ > Build ID: eb7b03b052ffe8c2c577b2349987653db6c53f76 > CPU threads: 1; OS: Windows 6.1; UI render: default; > TinderBox: Win-x86@62-merge-TDF, Branch:MASTER, Time: 2017-02-26_22:34:18 > Locale: es-ES (es_ES); Calc: group > > LibreOffice crashes right after opening the document same behaviour reproduced with attachment 122489 [details] from bug 97698
it seems the problem in LibreOffice 5.4 is diffent from this one. Reported as a different issue in bug 106385
(In reply to Markus Mohrhard from comment #2) > @Xisco: All bug reports with the signature > "SalFrame::SetCallback(vcl::Window *,bool (*)(vcl::Window *,SalEvent,void > const *))" are related to running out of GDI references. > Kohei already fixed that recently and it will hopefully be in 5.3.1. As Markus mentioned, I can no longer reproduce the crash in Versión: 5.3.1.1 Id. de compilación: 72fee18f394a980128dc111963f2eefb05998eeb Subpr. de CPU: 1; SO: Windows 6.1; Repr. de IU: predet.; Motor de trazado: HarfBuzz; Configuración regional: es-ES (es_ES); Calc: group Closing as RESOLVED WORKSFORME
confused: title says "FILESAVE: CRASH when saving a *spreadsheet* with many comments" spreadsheets are in calc? affected component says: "*Draw*" op for bug says: "Have also observed such sudden crashes in Writer and in Calc" 'also', thus initially not talking about Writer and Calc?, the samples talked about in c#4 and c#5 are calc spreadsheets ... can someone shed some light? thanks, b.