Bug 106975 - Download Link is not Localised
Summary: Download Link is not Localised
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.3.0.3 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
: 132553 (view as bug list)
Depends on:
Blocks:
 
Reported: 2017-04-05 12:54 UTC by Harald Koester
Modified: 2023-10-25 20:01 UTC (History)
7 users (show)

See Also:
Crash report or crash signature:


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Description Harald Koester 2017-04-05 12:54:58 UTC
In the “Check for Updates …” dialogue the download link is not localised. It always leads to the English website. Expected: Link to the localised LibreOffice download page according the language of the operating system, if the respective LibreOffice page is available.

Bug is only reproducible with a non-English OS:
[1] Use a LibreOffice version which is not current. Start this version.
[2] Check for updates in the help menu. The Check for Updates dialogue is opened and a newer version is offered. 
[3] Click Download button. An English Download website is displayed in your browser. Expected: Localised website should be displayed.
Comment 1 tommy27 2017-04-05 13:26:51 UTC
I tested with LibO 5.2.5.2 with Italian UI and it leads me to http://www.libreoffice.org/download/libreoffice-still/?type=win-x86&lang=it&version=5.2.6

the page text is in english but if offers me to download the help in italian.

maybe it's just the webpage that hasn't already been translated in english
Comment 2 Dennis Roczek 2017-04-23 12:59:58 UTC
Hi Harald,

CONFIRMED. SOmehow, ab bit confusing. :-)

Version: 5.3.0.3 (x64)
Build-ID: 7074905676c47b82bbcfbea1aeefc84afe1c50e1
CPU-Threads: 4; BS-Version: Windows 6.19; UI-Render: Standard; Layout-Engine: neu; 
Gebietsschema: de-DE (de_DE); Calc: group

The link leads to:
http://www.libreoffice.org/download/libreoffice-fresh/?type=win-x86_64&lang=de&version=5.3.2 <-- so to the german download

*BUT* the page is english. @Tommy: so you could confirm it. :-)

The ticket is about that: the page is translated (de.libreoffice.org/download) the browser even sends in my case German UI!) but the download page is in english (through offering the correct package)
Comment 3 Johnny_M 2017-05-21 14:15:47 UTC
The www.libreoffice.org is the English-language domain. The localized ones are the de.libreoffice.org, it.libreoffice.org, etc., which also appear first on a respective localized search (Google).

So, the issue is the lack of an automatic re-direct to the locale-specific sub-domain? I'm not sure if that's an issue though. I personally prefer to be able to control the display language myself (e.g., when browsing on someone else's PC).

Maybe a language (e.g., via a flag icon) selector could be added to the website for those who accidentally end up on the wrong locale sub-domain (e.g., browsing on someone else's PC as well)?

Anyway, since this affects the infrastructure, not LO itself, it's something for the Redmine (https://redmine.documentfoundation.org/), not Bugzilla.
Comment 4 QA Administrators 2018-05-22 02:34:31 UTC Comment hidden (obsolete)
Comment 5 Harald Koester 2018-05-22 08:48:05 UTC
Bug still exists in version 6.0.2 (64 bit, Win10).
Comment 6 QA Administrators 2019-05-23 02:50:25 UTC Comment hidden (obsolete)
Comment 7 Dennis Roczek 2020-05-06 17:42:54 UTC
with

Version: 6.4.2.2 (x64)
Build-ID: 4e471d8c02c9c90f512f7f9ead8875b57fcb1ec3
CPU-Threads: 4; BS: Windows 10.0 Build 18363; UI-Render: Standard; VCL: win; 
Gebietsschema: de-DE (de_DE); UI-Sprache: de-DE
Calc: CL

I come to 
https://www.libreoffice.org/download/download/?lang=de&version=6.4.3&pk_campaign=update

but still: the page doesn't respect the lang parameter.

@Cloph: any way to fix this?
Comment 8 Ming Hua 2020-05-06 21:47:27 UTC
*** Bug 132553 has been marked as a duplicate of this bug. ***
Comment 9 Ming Hua 2020-05-06 21:56:10 UTC
I believe the issue here is that LO user interface is translated to far more languages than the website is.

Therefore, while the check update feature can safely assume that language pack for a certain locale exists (after all, the user is using said locale), it can't make the same assumption for the website.  If it blindly points to URLs like ll.libreoffice.org (or ll-cc.libreoffice.org for locales in BCP47 notation), it risks of pointing to a non-existent page.

Looking at other areas, for example the "Release Notes" button in the Help > About LibreOffice dialog, I believe the correct solution is using a hub.libreoffice.org URL, which probably requires both code change and infra team's work on hub.libreoffice.org side.
Comment 10 QA Administrators 2022-05-07 03:32:44 UTC Comment hidden (obsolete)
Comment 11 Dennis Roczek 2023-10-25 20:01:34 UTC
still confirmed with 7.6.1 --> 7.6.2