Bug 113022 - Installation Fails
Summary: Installation Fails
Status: RESOLVED DUPLICATE of bug 94216
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
5.4.1.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
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Depends on:
Blocks:
 
Reported: 2017-10-09 18:10 UTC by Michael
Modified: 2017-10-10 17:17 UTC (History)
1 user (show)

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Description Michael 2017-10-09 18:10:51 UTC 
This particular error has occurred for the last several versions of LibreOffice x86_64 for Windows.

The installation of a new version over a previous version fails when copying files.

After the uninstall is complete. I then re-attempt to install the new version of the product, and it still fails.

So I enter the Program Files folder and notice that the LibreOffice 5 folder is still there even after the uninstall.  So I attempt to delete the LibreOffice 5 folder, but Windows does not allow it to be deleted, even though I am running as the Administrator.

I then reboot, and I am then able to delete the LibreOffice 5 folder.  I now can install LibreOffice x86_64 version with no problem.

I have to follow these steps every time I wish to install the latest version of the product.

It should be noted that the PC was originally running with Windows 7 Pro, then upgraded to Windows 10 Pro via the Microsoft Free Upgrade period.

The problem occurs with Windows 10 Pro 64 Bit.

Thank You
Comment 1 Timur 2017-10-10 17:17:12 UTC 
Did you search before report?
A duplicate of Bug 94216? Please follow advice there. If not, please explain and set back Unconfirmed. 

PS Hope you don't encounter Bug 97982 .

*** This bug has been marked as a duplicate of bug 94216 ***