After a centralized upgrade to dozen of various Windows computers (XP, 7, 10) from LO 4.4.6 to LO 5.0.5, some of them (not related to Windows version) lost some fonts. There were no DejaVu, Liberation, Linux, PT family of fonts in C:\Windows\Fonts. WinFontsView listed those fonts, but without sample. Manual copying fixed them with the warning that fonts already existed. Another installation of 5.0.5 didn't fix the issue where fonts were missing after the first installation. But, it didn't delete them where they were previously copied after the first deletion. Then, installation repair fixed Liberation, Linux, PT but it didn't fix DejaVu.
Created attachment 122769 [details] Sample of fonts display with WinFontsView
Created attachment 122770 [details] Sample of fonts display with WinFontsView
Oh well... I did what I could with bug 76239. I believe we are doing the same as MS Office installer, in regards to fonts.
I uninstalled 5.0.5 and installed 4.4.6 again but DejaVu wasn't repaired. I installed it manually. Next manual installation retained all fonts. So I couldn't find a rule how this happens.
*** Bug 99748 has been marked as a duplicate of this bug. ***
Same with LO 5.1.6. I guess this may be related to centralized upgrade with Lansweeper, but I don't see how exactly. MSI (s) (F8:24) [10:43:02:320]: Verifying accessibility of file: LiberationSerif-Italic.ttf MSI (s) (F8:24) [10:43:02:325]: Executing op: FileCopy(SourceName=LIBER~7.TTF|LiberationSerif-Regular.ttf,SourceCabKey=LiberationSerif_Regular.ttf,DestName=LiberationSerif-Regular.ttf,Attributes=16384,FileSize=388352,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,Version=2.0.0.0,,InstallMode=58982400,,,,,,,) MSI (s) (F8:24) [10:43:02:326]: File: C:\Windows\Fonts\LiberationSerif-Regular.ttf; Overwrite; Won't patch; New file versioned - existing file unversioned MSI (s) (F8:24) [10:43:02:326]: Source for file 'LiberationSerif_Regular.ttf' is compressed Error 1603. File C:\Windows\Fonts\LiberationSerif-Italic.ttf already in use. Close the application and try again. MSI (s) (F8:24) [10:43:02:326]: Re-applying security from existing file. MSI (s) (F8:24) [10:43:02:327]: Transforming table Error.
Created attachment 128305 [details] Verbose install log Some parts are localized. So "Informacija 1603. Datoteka C:\Windows\Fonts\LiberationSerif-Regular.ttf se već koristi . Zatvorite aplikaciju i pokušajte ponovo." is translated sth. like "Error 1603. File C:\Windows\Fonts\LiberationSerif-Italic.ttf already in use. Close the application and try again."
The same deployment procedure with LO 5.2.7, again this problem. This time it's those fonts: (not DejaVu) again Liberation and Linux family, PT, now also Source Code family.
*** Bug 110427 has been marked as a duplicate of this bug. ***
*** Bug 99152 has been marked as a duplicate of this bug. ***
*** Bug 115441 has been marked as a duplicate of this bug. ***
*** Bug 113308 has been marked as a duplicate of this bug. ***
See also https://ask.libreoffice.org/en/question/152440. Isn't here a similar problem?
Looks similar. I wrote "There were no .. fonts in C:\Windows\Fonts". But link says "Files exist in C:\Windows\Fonts". So I looked again in my fonts folder: dir C:\Windows\Fonts /q /p and got (just and example): 26.10.2017 12:49 301.684 NT AUTHORITY\SYSTEM LiberationMono-Bold.ttf 19.02.2016 09:36 301.684 BUILTIN\Administrators LiberationMono-Bold_0.ttf 04.10.2012 14:24 301.684 BUILTIN\Administrators LiberationMono-Bold_1.ttf 26.10.2017 12:49 277.912 NT AUTHORITY\SYSTEM LiberationMono-BoldItalic.ttf 19.02.2016 09:36 277.912 BUILTIN\Administrators LiberationMono-BoldItalic_0.ttf 04.10.2012 14:24 277.912 BUILTIN\Administrators LiberationMono-BoldItalic_1.ttf 26.10.2017 12:49 274.984 NT AUTHORITY\SYSTEM LiberationMono-Italic.ttf 19.02.2016 09:36 274.984 BUILTIN\Administrators LiberationMono-Italic_0.ttf 04.10.2012 14:24 274.984 BUILTIN\Administrators LiberationMono-Italic_1.ttf 26.10.2017 12:49 313.408 NT AUTHORITY\SYSTEM LiberationMono-Regular.ttf 19.02.2016 09:36 313.408 BUILTIN\Administrators LiberationMono-Regular_0.ttf 04.10.2012 14:24 313.408 BUILTIN\Administrators LiberationMono-Regular_1.ttf Can't say what this means. What I do is installation of those fonts in batch after LO installation. I didn't also understand whether Bug 116581 is related. I asked brgsousa to test.
*** Bug 125562 has been marked as a duplicate of this bug. ***
Dear Timur, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
I cannot test anymore. Most reports were up to LO 5.4, but one for 6.2. Maybe to keep open some more because of multiple duplicates.
This problem is familiar to me. We install LibreOffice (last 7.2.4.1) under Windows 10 with a GPO. After that, the fonts are no longer registered under Windows and are not present in other applications either. A restart solves the problem.
In my experience, this does not happen if the installation (update) happens when no user is logged on. That may be because then the fonts are not in use. On the other hand quite a few of the duplicates report a long list of problematic fonts, most of which would be used mainly in LibreOffice itself, which typically isn't running while being updated or installed. The amount of my experience is three or four updates on various PCs with interactive users logged on and the fonts getting lost each time vs. 10-20 updates (again across multiple PCs) where I made sure no users were logged on and all fonts were still alive and happy afterwards. These updates were to the latest 7.x releases at the respective times. Unfortunately I have no logs from any of them.
Dear Timur, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug